MacPro - Driver Update AMD Radeon HD - FirePro D500?

Have you contacted Adobe/went to their support site?

The drivers for the 2013 Mac Pro are part of the OSX so the only way to get updated drives is to update OSX.

You can try install a later version on an external, fast drive like USB3 or Thunderbolt and test to see if that works.

You asked "

Will I have uninstall/install Adobe Creative Suite on different drives? Can be a headache (for me anyway).

Any ideas on how to do it with minmum fuss? Appreciated."

I do not know the requirements that Adobe uses to transfer the licence. Their forum/support should specify should

with Adobe with the end result they saying go back to Apple & update the driver.....

Then you were dealing with Adobe reps that need to be sent back for re-training. What they have told you is complete nonsense for the Mac Pro late 2013 with AMD graphics. There are no add-on Drivers from ANY source for the Mac Pro as issued.

There are for late-introduction Drivers from NVIDIA for NVIDIA graphics cards, but that just gives an indication of how dysfunctional NVIDIA is at providing Drivers at the required times to get included in system builds and product shipments.

The reason you get these messages is that Adobe has talked a good game about making their products work with the late 2013 Mac Pro, but has not actually done anything that produced substantial improvements.

Hello,

Has anyone found an answer to this problem?

I just upgraded to El Capitan and I am having similar issues as above flickering and then monitor goes black. I am using the AMD FirePro D500 graphics card in a Mac Pro (Late 2013). I am running a NEC PAW272 monitor plus an old 23-inch (1920 x 1200) Cinema Display. All of a sudden the NEC, which is may main monitor, flickers badly then goes black. It runs briefly after a restart but then goes black again making it completelyunusable. The Cinema display runs fine but is too old to be useable as a editing monitor. I, too, am a pro photographer and sometimes work on very large 3gb files in photoshop. Not sure if that is even relevant.

I can't find a driver either and there are no software updates from Apple, feeling stuck with some very expensive pieces of hardware I can't use at the moment.

Hello,

Has anyone found an answer to this problem?

I just upgraded to El Capitan and I am having similar issues as above flickering and then monitor goes black. I am using the AMD FirePro D500 graphics card in a Mac Pro (Late 2013). I am running a NEC PAW272 monitor plus an old 23-inch (1920 x 1200) Cinema Display. All of a sudden the NEC, which is may main monitor, flickers badly then goes black. It runs briefly after a restart but then goes black again making it completelyunusable. The Cinema display runs fine but is too old to be useable as a editing monitor. I, too, am a pro photographer and sometimes work on very large 3gb files in photoshop. Not sure if that is even relevant.

Can't find a driver either and there are no software updates from Apple, feeling stuck with some very expensive pieces of hardware I can't use at the moment.

I don't know why it is double posting, but anyway.

I have found what looks like to be a solution for the flickering and black screen problem. For me the issue was the thunderbold connection. It seems the busses are not independent from each other. Go to http://macperformanceguide.com/ and read Lloyd Chamber's excellent blog about this. He pointed me to the thunderbold busses and their configurations. For my system that means I cannot have the second monitor on the same bus as the first monitor or anything else for that matter. For me the OWC backup drive system was on the same bus (#2) as my NEC monitor. See graphic below, it is how they are laid out and connected. I also downgraded to Yosmite for now. It took me one whole day to figure this out and restore the system back to a workable system. What a waste of my time! I hope this helps someone. Apple phone support, while polite, was absolutely no help at all.

Apple phone support, while polite, was absolutely no help at all.

The first responders at Apple support are really good for help with your new Mac. They are very patient and have a checklist beginning with, "is your Mac plugged in?"

If you are an advanced user, you should politely ask to be transferred to a product specialist in the product you are having trouble with. If successful, you will get someone who knows much more about the specific product, but has much less patience for "is the plug in" level of difficulties.

This Apple Article

https://support.apple.com/en-us/HT202801

also discusses that you should use separate TB busts for monitors if possible and provides a figure like you provided