I dropped my phone from the third floor

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Level 1

6 points

I dropped my phone from the third floor

Surprisingly it doesn't look like it did, thanks to a screensaver the screen hasn't shattered and it seems to be working well, but from the top, the phone seems to have gotten out of itself like the screen got unstuck from the plastic frame, but nothing seems to be broken, the headphone jack got a knock where it became tighter therefore I can no longer use my headphone jack. First two days, my wifi antenna seemed to be working fine, then, I started to get the wifi dimming problem, I would restart and it would work back again, till restarting stopped working, I tried the reset network settings trick and surprisingly (again haha) it worked, but then that trick stopped working. What can I do? can I just repair the wifi antenna? Also, in addition the phone is starting to get all weird, like it would sometimes freeze then I would have to force restart. I'm absolutely gutted about this but can it be fixed somehow? I don't have the budget to buy another phone (looking at the fact that I bought this iphone 6 less than a year ago)

iPhone 6, iOS 9.0.2

Posted on Oct 8, 2015 7:31 PM

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Answer 1

Kappy

Level 10

361,741 points

Oct 8, 2015 7:33 PM in response to ahmedmsx

If your iPod Touch, iPhone, or iPad is Broken

Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.

ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.

You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.

To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.

You will find respective repair costs in the appropriate link:

iPod Service Support and Costs

iPhone Service Support and Costs

iPad Service Support and Costs

There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:

1. iResq or Google for others.

2. Buy and replace screen yourself: iFixit

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