nicksmithuk
Level 1 (1 points)

Q: FaceTime HD camera not working and blinking green

This is driving me mad. .

 

I can't use the FaceTime HD camera on my MacBook Air (11-inch, Early 2014). The light is blinking green and the camera will not work. I've run a diagnostics test, reset the PRAM, checked to see the camera is installed (it is) and read guides about iSight as well as FaceTime with no joy.

 

Has anyone else had the same problem?

 

Thanks

 

Nick

 

MacBook Air (11-inch, Early 2014), OSX Capitan

MacBook Air (11-inch, Early 2014), OS X El Capitan (10.11)

Posted on Oct 9, 2015 3:35 AM

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nicksmithuk

Q: FaceTime HD camera not working and blinking green

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  • Helpful answers

  • by EZ Jim,

    EZ Jim EZ Jim Oct 9, 2015 7:57 AM in response to nicksmithuk
    Level 7 (22,547 points)
    Oct 9, 2015 7:57 AM in response to nicksmithuk

    nicksmithuk wrote:... Has anyone else had the same problem?...

     

    Not I.

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11

  • by SirAlexD,

    SirAlexD SirAlexD Oct 20, 2015 4:50 AM in response to nicksmithuk
    Level 1 (0 points)
    Oct 20, 2015 4:50 AM in response to nicksmithuk

    I have the same issue with a MacBook Pro (Retina, 15-inch, Mid 2014) and OS X El Capitan 10.11. It came after upgrading to El Capitan.

  • by Malyaab,

    Malyaab Malyaab Oct 23, 2015 2:22 AM in response to nicksmithuk
    Level 1 (0 points)
    Oct 23, 2015 2:22 AM in response to nicksmithuk

    you can try force quit straight away instead, and then restart your laptop. Sometimes if you over use it then some main apps fail. tell me if this works!

  • by AquilesTroya,

    AquilesTroya AquilesTroya Dec 4, 2015 2:31 PM in response to SirAlexD
    Level 1 (0 points)
    Dec 4, 2015 2:31 PM in response to SirAlexD

    Hello SirAlexD, did you find a solution. I have the same situation here.

     

    MacBook Pro (Retina, 15-inch, Mid 2014) and OS X El Capitan 10.11. It came after upgrading to El Capitan.

  • by EugeneXP,

    EugeneXP EugeneXP Dec 5, 2015 1:35 PM in response to nicksmithuk
    Level 1 (0 points)
    Dec 5, 2015 1:35 PM in response to nicksmithuk

    Hello nicksmithuk, I have the same problem on my macbook air 2013.

     

    I bring the error log from the console when attempting to run facetime

     

    06.12.15 0:21:29,000 kernel[0]: AppleCamIn::power_on_hardware

    06.12.15 0:21:29,627 AppleCameraAssistant[1170]: StartHardwareStream: creating frame receiver:  1280 x  720 (420v)   [29.97,29.97]fps

    06.12.15 0:21:29,000 kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 781: FlowIC00: Frame done timeout! frameCount = -1.

    06.12.15 0:21:30,689 AppleCameraAssistant[1170]: FrameReceiverMessageCallback: FrameDoneTimeout:

    06.12.15 0:21:30,689 AppleCameraAssistant[1170]: StopHardwareStream

    06.12.15 0:21:30,000 kernel[0]: AppleCamIn::power_off_hardware

     

    Camera model

    Apple Camera VendorID_0x106B ProductID_0x1570

     

    Perhaps someone could solve this problem

  • by sejluh,

    sejluh sejluh Mar 8, 2016 12:42 PM in response to EugeneXP
    Level 1 (0 points)
    Mar 8, 2016 12:42 PM in response to EugeneXP

    Has anybody had any luck with this issue? I have gotten this today with my MBA 13 inch early 2014 model

  • by EZ Jim,

    EZ Jim EZ Jim Mar 9, 2016 9:28 AM in response to sejluh
    Level 7 (22,547 points)
    Mar 9, 2016 9:28 AM in response to sejluh

    One of these will fix your camera problem:

     

    (1) If restarting your Mac doesn't fix the problem,

     

    (2) use Apple's http://support.apple.com/kb/HT2090.

     

    (BTW - The Troubleshooting article calls the camera an "iSight".  However, after the article was published, Apple has changed the built-in camera's name on newer Macs from "iSight" to "FaceTime" and then to "FaceTime HD."  Regardless of the name of your built-in camera, the same info and troubleshooting applies.)

     

    Be sure to test more than one Apple app (Photo Booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the "Guest" account for this test.  If you do not have more than one user account for the testing, create a new one now.  If you need help, how to do it is explained in http://support.apple.com/en-us/HT201754.

     

    A "Standard" user account is all you need for testing.

     

    (3) If your cam won't work properly even with Apple apps, use OS X Recovery to completely reinstall your Mac OS from the Recovery System stored on your startup drive.  Don't bother testing Skype or other third-party apps until you have your camera working with Apple apps.

     

    (4) If none of the above suggestions resolve your trouble, contact Apple or an Apple-Authorized Service Provider to have your Mac professionally serviced. Be sure to backup your Mac and deauthorize iTunes before tendering it for service.

     

     

    Message was edited by: EZ Jim

     

    Mac OSX 10.11.3

  • by e0ipso,

    e0ipso e0ipso Aug 1, 2016 11:52 PM in response to nicksmithuk
    Level 1 (4 points)
    Notebooks
    Aug 1, 2016 11:52 PM in response to nicksmithuk

    I have the same issue with a MacBook Pro (Retina, 15-inch, Mid 2015) with FaceTime HD (ProductID_0x1570).

     

    kernel[0]: AppleCamIn::power_on_hardware

    AppleCameraAssistant[903]: StartHardwareStream: creating frame receiver:  1280 x  720 (420v)  [12.00,30.00]fps

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/Iror recovery (1).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (2).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filtersy (3).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImarror recovery (4).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CIy (5).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (6).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (7).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters8).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (9).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (10).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (11).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4.cpp, 2547: FlowIC00: Perform error recovery (12).

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImageCaptureH4FSM.cpp, 449: FlowIC00: MIPI error (interrupt source = 0x8)

    kernel[0]: ISPCPU: ERR: ./H4ISPCD/filters/IC/CImagror recovery (13).

    AppleCameraAssistant[903]: StopHardwareStream

    kernel[0]: AppleCamIn::power_off_hardware