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i phone 5 get hanged and not able to switch off and not working any way

i am using I phone 5 and version is ios9.0.2 today my phone get hanged and only 2 small screen is appear not able to switch off and home screen also not working

iPhone 5, iOS 9.0.2

Posted on Oct 9, 2015 2:35 AM

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Question marked as Best reply

Posted on Oct 9, 2015 2:36 AM

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

4 replies
Question marked as Best reply

Oct 9, 2015 2:36 AM in response to Pritul Parikh

Try to reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

i phone 5 get hanged and not able to switch off and not working any way

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