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Hello,
Anyone know if Apple will replace a phone that was lost during the south Carolina floods? It's floating somewhere ..just looking into my options ..looks like I'm going to have to go Android for right now..
Out of warranty.. I phone 5s..paid the fee through carrier when purchased but they said it is not eligible.
iPhone 5s, iOS 9.0.1
Can always ask the question only takes 5 mins to get connected to someone with the online chat but i wouldn't hold your hopes too high! I highly doubt they would.
Ha! I know I know. .I'm trying thechat option but it wants my serial number and I can't get it quick enough on this tablet..thank you..I'm going to try
Apple will not replace a phone that has been lost or stolen, but your homeowners insurance may. Check with them.
Mirathomp wrote:
Hello,
Anyone know if Apple will replace a phone that was lost during the south Carolina floods? It's floating somewhere ..just looking into my options ..looks like I'm going to have to go Android for right now..
Out of warranty.. I phone 5s..paid the fee through carrier when purchased but they said it is not eligible.
The out of warranty replacement program normally requires you turn in a physically intact device for exchangs. You'd have to contact Apple to know if there are any exceptions for extraordinary situations. Definiately check out your home owners or rental coverage though. I know I have a "catastrophic total loss" clause in mine that would pretty much cover anything and everything I personally own in my own dwelling.
Mirathomp wrote:
Hello,
Anyone know if Apple will replace a phone that was lost during the south Carolina floods? It's floating somewhere ..just looking into my options ..looks like I'm going to have to go Android for right now..
Out of warranty.. I phone 5s..paid the fee through carrier when purchased but they said it is not eligible.
Most carrier insurance has an "act of god" clause which allows them to deny coverage.
Apple's out of warranty exchange program generally requires you to turn in the iPhone that is "broken"
Hopefully homeowners will cover it when they cover other things lost/damaged
Sorry you're going through this. My thoughts and prayers go out to everyone affected.
Replacement after floods?
