Apple Support Community Overly Complicated
This area used to be rather intuitive, but now it's a total mess. Maybe those coders should take a step back and simplify this interface.
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11 replies
This version of the Forum is haunted with glitches but is actually very easy to use. All it takes is a little practice and don't be afraid to ask questions.
It certainly is "different" - but it seems pretty consistent with other modern "community" sites running JiveSoftware - it does have Apple's design stamp on it!
Check out what some of us find helpful:
- Site map of Communities and Categories
- How to improve your experience with Apple Support Communities ( ASC )
- Adjust the format and layout of ASC Web Pages
My big three:
- email notifications
- Browser Bookmarks of forum pages (make them after navigating to them from tt2's SITEMAP)
- Google SITE Search [replace the search term if you use these as bookmarks]
I really don't care what software it's running or feel like I need to 'study up' on how to use the site. Maybe when I'm fully retired that might be of interest. But for now, I prefer the old INTUITIVE model, something less 'hip' maybe but one can navigate w/o reading a manual and the clearly written headings and drop down menus are all of the navigation one needs. Boo Apple.
Rich
You would have fit right in in May-June 2014 when the change was made - tt2's SITEMAP had existed before (I believe) but the other two User Tips were developed by some of us to "make the most of a bad situation".
If you take a little time to check out the User Tips & adopt a new WorkFlow - if you are like me, you get used to the new WorkFlow
At the beginning of tt2's SITEMAP are what I fondly refer to as "tt2's Magic Twangers" = very helpful
- if you add one more Trick to the mix, you can make the layout much better for computer screens > Adjust the format and layout of ASC Web Pages
a ready made Stylish "style" has not made its way into the User Tip (same code as in the tip, just easy to install)
Adjust the format and layout of ASC Web Pages - Themes and Skins for Apple - userstyles.org
Rich --
Long and short of it is:
You're absolutely correct.
It is not user friendly. I've been here since 2004. Not at all user friendly, even for me.
Hi ~Bee,
But you are one of our most positive responders.
Regards,
Ian.
Ian --
That is hilarious!
Thanks for starting my day off laughing!
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Hi ~Bee,
I think it was you who encouraged me with a supportive reply when I was just a "newbie" in Apple Support Communities.
Happy to start your day with a laugh.
Regards,
Ian.
Yep, it was me.
I've been smiling at your posts ever since.
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Apple Support Community Overly Complicated