When I try to delete all from a specific inbox, the messages disappear but then an alert saying "Unable to Move Messages - the messages could not be moved to the mailbox Trash." The Trash Mailbox remains empty. After a few minutes, the messages reappear in the inbox.
iPad Air 2 Wi-Fi, iOS 9
Hey there bookmanjb,
I see that you are getting a message when attempting to move mail messages on your iOS device. Here is an article for you that addresses this specific issue:
"Unable to move message"
- Tap Settings > Mail, Contacts, Calendars. Then tap your email account.
- Tap Account > Advanced.
- Tap Deleted Mailbox and make sure that it's set to Trash.
- Tap Advanced, then tap Account, and then tap Done.
Now try to move a message. If you see the error message again, follow these steps:
- Tap Settings > Mail, Contacts, Calendars. Then tap your email account.
- Tap Account > Advanced.
- Tap IMAP Path Prefix, and then type INBOX/.
- Tap Account, and then tap Done.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT201419
Thanks for using the Apple Support Communities. Have a good one!
"Unable to Move Messages" New 'Delete All' doesn't work
