Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I Pad will swipe to turn on but can't make the passcode work

I Pad will swipe to turn on but can't make the passcode work, not wrong code just will not do anything

iPad 2, iOS 9.0.2

Posted on Oct 9, 2015 4:56 AM

Reply
1 reply

Oct 9, 2015 1:39 PM in response to Jballen2

Hello Jballen2,

Thanks for using Apple Support Communities.


If your iPad is not recognizing when you tap on the screen, then I suggest following through the steps below.


Make sure that your hands are clean and dry, then try these steps:

  1. If you have a case or screen protector on your device, try removing it.
  2. Clean the screen with a soft, slightly damp, lint-free cloth.
  3. Unplug your device.
  4. Restart your device. If you can't restart it, you can force restart your device.

If your touchscreen still doesn't respond like it should, contact Apple Support or take your device to an Apple Retail Store or Apple Authorized Service Provider.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support


Take care.

I Pad will swipe to turn on but can't make the passcode work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.