Updated to IOS 9.02 but now just a white screen

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Level 1

9 points

Updated to IOS 9.02 but now just a white screen

Update seems to have completed using the File downloaded to my iPad.

the final screen during Update after the black one with the logo and the progress line which had reached the end was another black screen with just the Apple Logo, ...no progress bar at all, followed by a white screen, and then the iPad turns off!

It is still connected to my PC and the sumary page now shows that it is running IOS 9.02, but I can't see anything except the white screen!

WHAT has happened?

Windows Vista

Posted on Oct 9, 2015 4:59 AM

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Answer 1

Best reply

thunderzzz

Level 6

8,452 points

Oct 9, 2015 5:01 AM in response to SydSnott

Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.