iOS 9.2 problematic
I finally had to upgrade my phone from iPhone 3 to 6S. Took 3 days to get it to work correctly. Here's what I learned. If you get a new iPhone, you have to upgrade the software before doing ANYTHING else (except activation). I went through 2 other phones before the third--which worked. I love Apple products. I've used a Mac for 20 years. But this iOS 9.2 update caused me hours of time I could have been working. The folks at Apple "chatted" with me. (I had no phone) but AT&T came through for me. If only Apple had put a piece of paper in the box that read DO THIS FIRST!!! It was an Apple problem, but it takes a long time to get an appointment. If you know it's broken--fix it, Apple. Or at least warn people.