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6s can't make or receive phone calls. Everything else works.

Hello,


So, I bought a 6s last week. Used my old sim from my 5 and everything was going good up until noon yesterday. I was making and receiving phone calls in the morning, and now suddenly, and into today, I can text, e-mail, browse social media, but can not make or receive phone calls. Any idea as to why? I have at&t, and before I go there, I am looking for some help. Thank you.

iPhone 6s, iOS 9.0.2

Posted on Oct 9, 2015 9:43 AM

Reply
3 replies

Oct 9, 2015 9:45 AM in response to DennisD13

Hi! Try to restart/reset your device. This won't delete your data stored on this device.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559


If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

6s can't make or receive phone calls. Everything else works.

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