Hi, Can any body help me regarding i phone 6

Question

Hi, Can any body help me regarding i phone 6

I have I phone 6, whenever i try to call i get error message "error performing request unknown error"

Please help me to resolve this issue. I m really fed up.😢

iPhone 6, iOS 5.0.1, error performing request unknown

Posted on Oct 9, 2015 9:49 AM

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Answer 1

gdgmacguy

Level 7

21,885 points

Oct 9, 2015 9:58 AM in response to Julius Martin

What troubleshooting steps have you taken so far?

Reply

Answer 2

D.Cohen

Level 6

8,588 points

Oct 9, 2015 9:59 AM in response to Julius Martin

Hey! Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

If this does not help, restore your device to factory settings. Note that this will erase the data from your device.

Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.

As a final step, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your device needs to be restored to factory settings. Click on the restore button.