Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 9 and iCloud backup failure

After upgrading to iOS 9 (currently running 9.0.2 on both my iPhone6 and my iPad2) along with Mac OSX 10.11 El Capitan, I can no longer backup my iOS devices to my iCloud account, I continually get an error message saying that the backup could not be completed. So far, I have done the following:


  • Completely logged out of all my iCloud setting on my MacBook, iPhone and iPad
  • Deleted the old iCloud backups that were there for both iOS devices
  • Completely unplugged my Apple TimeCapsule Route, my multi-switch, unplugged the modem
  • Turned the modem on
  • Connected the TimeCapsule
  • Connected my switch
  • Turned on my 2012 MacBook PRO
  • Reconfigured my Apple TimeCapsule Router
  • I had to completely reset my Apple TVs as well
  • Connected my MacBook back to iCloud, all my data streamed over
  • Connected both my iPhone and iPad
  • Connected back to my iCloud on both devices and all my data streamed over
  • Tried to re-run the backups from both devices and both times I got the error 'The last backup could not be completed.'


I am lost ....

iPhone 6, iOS 9.0.2

Posted on Oct 9, 2015 10:49 AM

Reply

There are no replies.

iOS 9 and iCloud backup failure

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.