Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Please help!

My Mac mini has shut down unexpectedly twice and I am very concerned. I am running on OSX Yosemite and the following is the error that was given


Anonymous UUID: 16BCF3DA-B194-61C0-5733-1EDE3EAC593C

Fri Oct 9 13:15:25 2015


*** Panic Report ***

panic(cpu 5 caller 0xffffff802d416df2): Kernel trap at 0xffffff802d10e27e, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff81c758710c, CR3: 0x00000001124ed0a3, CR4: 0x00000000001626e0

RAX: 0x0000000063fd68fd, RBX: 0xffffff8097eaa400, RCX: 0xffffff8097eaa800, RDX: 0x0003020303010001

RSP: 0xffffff80c6ccbbc0, RBP: 0xffffff80c6ccbc30, RSI: 0xffffff8097eaa000, RDI: 0x00000000ae0a72f8

R8: 0xffffff825dabe42c, R9: 0xffffff81c758710c, R10: 0xffffff80e56d411c, R11: 0xffffff8097eaa800

R12: 0xfffffea17ae8d000, R13: 0xffffff8097eaaffe, R14: 0xffffff803c4d6c70, R15: 0x0000000008000290

RFL: 0x0000000000010212, RIP: 0xffffff802d10e27e, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffff81c758710c, Error code: 0x0000000000000000, Fault CPU: 0x5


Backtrace (CPU 5), Frame : Return Address

0xffffff80c6ccb870 : 0xffffff802d32ad21

0xffffff80c6ccb8f0 : 0xffffff802d416df2

0xffffff80c6ccbab0 : 0xffffff802d433ca3

0xffffff80c6ccbad0 : 0xffffff802d10e27e

0xffffff80c6ccbc30 : 0xffffff802d38e461

0xffffff80c6ccbca0 : 0xffffff802d38cf75

0xffffff80c6ccbcd0 : 0xffffff802d38f511

0xffffff80c6ccbd10 : 0xffffff802d3987ff

0xffffff80c6ccbf20 : 0xffffff802d417354

0xffffff80c6ccbfb0 : 0xffffff802d433bb5


BSD process name corresponding to current thread: SpotlightNetHelp


Mac OS version:

14F27


Kernel version:

Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64

Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4

Kernel slide:0x000000002d000000

Kernel text base: 0xffffff802d200000

__HIB text base: 0xffffff802d100000

System model name: Macmini6,2 (Mac-F65AE981FFA204ED)


System uptime in nanoseconds: 94579720881597

last loaded kext at 46714048800: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fadde8000, size 69632)

last unloaded kext at 233928702258: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7faee02000, size 2043904)

loaded kexts:

com.apple.filesystems.msdosfs 1.10

com.apple.driver.AGPM 110.19.6

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.X86PlatformShim 1.0.0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 272.18.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleLPC 1.7.3

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.iPodSBCDriver 1.7.0

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.AppleIRController 327.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

com.apple.iokit.IOBluetoothFamily 4.3.6f3

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.AppleGraphicsDeviceControl 3.10.25

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBAudio 295.23

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleUSBHIDKeyboard 176.2

com.apple.driver.AppleHIDKeyboard 176.2

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 398

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: Macmini6,2, BootROM MM61.0106.B09, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.8f1

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453220

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x344B54463235363634485A2D314736453220

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.6f3 16238, 3 services, 18 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB

USB Device: Hub

USB Device: HD Pro Webcam C920

USB Device: Hub

USB Device: MFC-495CW

USB Device: Keyboard Hub

USB Device: iPod

USB Device: USB Optical Mouse

USB Device: Apple Keyboard

USB Device: Hub

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: Mac mini, Apple Inc., 23.4


Please help any information would be very appreciated.

Mac mini, OS X Yosemite (10.10.5)

Posted on Oct 9, 2015 10:53 AM

Reply
1 reply

Please help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.