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Restore data.

Hello.

I have a problem with restoring my data to a new phone.

My old iPhone 5 screen is broken and doesnt work no more.

I have a new iPhone 6 and would like to restore the data from my iPhone 5, but the problem is that my broken phone had a pascode and the screen isnt working.

When i try to back-up the data to iTunes it says i have to unlock the phone, but i cant because the screen isnt working.

What i have to do to access my data?

Thank you.

Posted on Oct 9, 2015 11:17 AM

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Question marked as Best reply

Posted on Oct 9, 2015 11:27 AM

There is nothing you can do with a broken screen. You should've been backing up to icloud or iTunes on a daily basis not in time of need.


You can try to get the screen fixed.

2 replies

Restore data.

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