I access Siri through my lock screen. After iOS 9 update, why does Siri say to unlock my iPhone?

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Level 1

125 points

I access Siri through my lock screen. After iOS 9 update, why does Siri say to unlock my iPhone?

I own a 2014 Chevrolet Sonic. It has Siri Eyes Free that connects Siri to MyLink. I plug my iPhone 6 into the car with my USB cord. This feature allows me to send text messages or make phone calls without looking at my iPhone 6 screen. This has been working flawlessly for a year. Now, after the iOS 9 update, Siri keeps telling me that I need to unlock my iPhone in order to make phone calls or listen to Siri read text messages to me. How can I make this work without Siri telling me to do this?

It's unsafe to unlock my screen when driving my car.

iPhone 6, iOS 9.0.2

Posted on Oct 9, 2015 6:49 PM

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Answer 1

Best reply

Ferd II

Level 10

104,239 points

Oct 9, 2015 7:47 PM in response to Tomb Stone

Tomb,

I would check Settings>Touch ID & Passcode>Allow Access When Locked:>Siri>On.

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Answer 2

Tomb Stone Author

Level 1

125 points

Oct 9, 2015 9:24 PM in response to Ferd II

I did that repeatedly. off, on, off, on, etc.... I even reset the network settings. I switched on everything related to Siri. I'm frustrated.

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Answer 3

Tomb Stone Author

Level 1

125 points

Oct 12, 2015 2:33 AM in response to Tomb Stone

I found a solution on my own that fixed the problem. I decided to restore the iPhone in iTunes to factory settings and then install the backup. It's working now. So, this means that there's nothing wrong with the iOS 9.0.2 update and this can help other people if they're experiencing a similar problem as well.

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Answer 4

Cynan

Level 1

9 points

Sep 14, 2016 11:12 PM in response to Tomb Stone

Hi,

This is related to either a passcode being enabled (if you don't want people to access your phone why would you want them to be able to access it via voice) and if that's on the phone also checks if message previews are switched on. Again if someone can't see the message when the phone is locked then Siri cant either.

--Cynan.

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