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my volume is gray out and can't unmute

How do i fix my volume problem. I have no volume and its all gray out.

MacBook Air, iOS 9

Posted on Oct 9, 2015 9:19 PM

Reply
Question marked as Best reply

Posted on Oct 10, 2015 4:32 AM

Go step by step and test.


1. System Preference > Sound > Output > Internal Speakers

Highlight Internal Speakers.

Make sure that Mute is not enabled.


2.Plug in and remove the headphone.


If you see red light in the headphone port, plug the headphone

in and out of the port 5 or 6 times to flip the microswitch inside.

Sound output may be stuck in the digital mode.


3. Reset SMC.

Choose the method for “On Mac notebooks with non-removable battery”.


https://support.apple.com/en-us/HT201295


4. Reset PRAM. http://support.apple.com/kb/PH18761



5. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Make sure that no box is checked under “Mute”.

1 reply
Question marked as Best reply

Oct 10, 2015 4:32 AM in response to Paugustin

Go step by step and test.


1. System Preference > Sound > Output > Internal Speakers

Highlight Internal Speakers.

Make sure that Mute is not enabled.


2.Plug in and remove the headphone.


If you see red light in the headphone port, plug the headphone

in and out of the port 5 or 6 times to flip the microswitch inside.

Sound output may be stuck in the digital mode.


3. Reset SMC.

Choose the method for “On Mac notebooks with non-removable battery”.


https://support.apple.com/en-us/HT201295


4. Reset PRAM. http://support.apple.com/kb/PH18761



5. Applications > Utilities > Audio MIDI Setup


Audio Devices window

Side Bar

Click the Built-in Output.


Make sure that no box is checked under “Mute”.

my volume is gray out and can't unmute

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