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my iphone randomly keeps shutting off

the problem started when my iphone 6 without any reason turned off, i did a hard reset and it worked perfectly.

after that day i woke up finding my iphone 6 turned off. i tried a hard reset but it didn't work.. so i had to " restore iphone " from itunes. it worked.

but still my iphone turned off without any reason and it won't work unless i do a hard reset!!!!

any idea what's going on?!

iPhone 6, iOS 9.0.2

Posted on Oct 10, 2015 12:45 AM

Reply
1 reply

Oct 10, 2015 1:02 AM in response to Sul6an_ali

Define "hard reset" - there is no such iOS term and it means different things to different people.


My guess is that you mean force restart/phone reset - pressing both the home and lock buttons until the Apple logo appears.


If so, try these steps:

1. Double click the home button to show the App switcher and close all apps by sliding preview panes up

2. Settings > General > Reset > Reset All Settings

3. Restore to factory settings: Use iTunes to restore your iOS device to factory settings

my iphone randomly keeps shutting off

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