External Hard Disk write disabled

Question

External Hard Disk write disabled

Hi,

After installing El Capitan, I cannot write on my external hard disk which is a Transcend StoreJet 1Tb. Below are screenshots.

Please help.

Thanks.

Jay

MacBook Pro, OS X Yosemite (10.10.4), 2.4 GHz Intel Core i7

Posted on Oct 10, 2015 7:10 AM

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Answer 1

Best reply

Niel

Level 10

726,863 points

Oct 10, 2015 10:41 AM in response to Jayvalenzuela

You need to upgrade or replace the software you were using to enable Mac OS X to write to NTFS volumes; the one you have isn’t compatible with El Capitan.

(134709)

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Answer 2

OGELTHORPE

Level 9

57,305 points

Oct 10, 2015 7:16 AM in response to Jayvalenzuela

It is formatted NTFS, a Windows format that allows you to read but not write to it. In order to write to it, you can use a third party application such as Paragon or Tuxera. Your other option is to reformat the HDD to Mac OS Extended (Journaled), Fat 32 or ExFAT. Note that reformatting will erase all user data so off load it to another HDD if you wish to retain it.

Ciao.

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Answer 3

Oct 10, 2015 10:42 AM in response to OGELTHORPE

I have Tuxera NTFS and MacFUSE and I can access another external HD, but not this one.

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Answer 4

OGELTHORPE

Level 9

57,305 points

Oct 11, 2015 2:43 PM in response to Jayvalenzuela

Contact Transcend support and see if they have any meaningful suggestions.

Ciao.

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Answer 5

Oct 13, 2015 8:56 AM in response to Jayvalenzuela

Thanks everyone.

It turned out that my Tuxera NTFS and MacFUSE are both not compatible with El Capitan. I have downloaded Paragon's NTFS for Mac and it worked perfectly.

Thanks again Niel and Ogelthorpe.

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