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Cancel iCloud on sold device

I have sold a device without removing it from iCloud. How do I now remove.

Posted on Oct 10, 2015 9:23 AM

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1 reply

Oct 10, 2015 10:10 AM in response to Linford

See the information below from What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

If you no longer have your iOS device

If the steps above weren't completed and you no longer have your device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My iPhone on the device, sign in to icloud.com/find, select the device, and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it will prevent the new owner from deleting your information from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage.
  5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.

Cancel iCloud on sold device

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