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itunes stopped working

Got this error- was working until i updated


Application Name: iTunes.exe

Application Version: 12.3.0.44

Application Timestamp: 5603715d

Fault Module Name: CoreAudioToolbox.dll

Fault Module Version: 7.10.5.0

Fault Module Timestamp: 55e61a16

Exception Code: c000001d

Exception Offset: 00000000005f9630

OS Version: 6.1.7600.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 86a5

Additional Information 2: 86a599f99c7c0b061be0ac10bc599c0b

Additional Information 3: 666a

Additional Information 4: 666ad437ab9d663fefa3336d350d67c1


I'm running OPENDNS thought it may have an effect??

I've Uninstalled itunes twice now and reinstalled it still error

Windows PC 64 Bit

Posted on Oct 10, 2015 11:54 AM

Reply
1 reply

Oct 10, 2015 12:06 PM in response to Humr

Entry point errors can usually be fixed by deleting the offending dll, then repairing the component it is part of from the programs and features control panel. CoreAudioToolbox.dll is part of Apple Application Support and can normally be found in

C:\Program Files\Common Files\Apple\Apple Application Support or

C:\Program Files (x86)\Common Files\Apple\Apple Application Support.


For general advice see Troubleshooting issues with iTunes for Windows updates.


The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.


Review the other boxes and the list of support documents further down the page in case one of them applies.


The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.




Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.




If the issue persists and you have a 64-bit system try the for older video cards version which is a 64-bit installer for mostly 32-bit code, similar to all 64-bit versions of iTunes up to 12.1.



If you've tried the above without success then see the method in Install missing components. What component fails to install, and what error message does it give? See this post for steps to produce detailed logs of the installation which may reveal why iTunes won't install. Look for words like failed or error.



tt2

itunes stopped working

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