Q: can't sign in to App Store, iTunes Store, Messages, or FaceTime…
…but only on my iMac (pinwheel with no error, until force-quit). No trouble using any service on iPhone or other Mac. Issue isn't Apple ID-specific: tried my wife's ID and get the same result. Have tested in Guest user and in Safe Mode. Same results. The only thing that happens in Console when I attempt any of these logins is (obviously, the App Store reference is specific to the attempted login in App Store):
2015-10-10 3:06:09.604 PM App Store[2261]: Could not find image named 'NSImage'.
2015-10-10 2:53:16.850 PM accountsd[288]: AIDA Notification plugin running
Strangely, if I use an incorrect password with my ID, I get an immediate "Your Apple ID or password is incorrect", and then Console says:
2015-10-10 3:00:47.671 PM App Store[1922]: Unknown class FRToolbar in Interface Builder file at path /System/Library/PrivateFrameworks/StoreUI.framework/Resources/Base.lproj/FRStor eViewController.nib.
2015-10-10 3:00:47.825 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:47.830 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:47.851 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:47.853 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:48.835 PM storeaccountd[363]: -[PushServiceStoreDispatch getEnabledMediaTypesWithReply:]
2015-10-10 3:00:48.839 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:48.842 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:48.844 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
2015-10-10 3:00:48.846 PM storeaccountd[363]: XPC error for connection com.apple.backupd.sandbox.xpc: Connection invalid
This sort of thing is way beyond me.
Any advice?
iMac (27-inch, Late 2013), OS X El Capitan (10.11), null
Posted on Oct 10, 2015 11:19 AM
