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Incomplete restore from back up

Any help would be appreciated.


My iP5s was damaged and replaced. I restored from a previous backup, but the photos are not present on the new phone. I believe the restore from back-up was not complete.


When I restored it initially uploaded a lot of stuff, then it asked for an old apple ID password, not the current one. I believe this is because some apps (photos?) were added a few years ago when my ex-wife and I had the same acct. I was repeatedly asked for the password for her ID. I think I finally told it at some point to stop the back-up. I could try to restore again, but I'm afraid I'll have the same problem. I don't care about anything else that might not be there, except all the pics I had on the phone.


Is there any way to just get the pics from the previous back-up? If I redo the restore, is there a way to avoid the same problem?


Thanks in advance

Posted on Oct 10, 2015 11:52 AM

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Incomplete restore from back up

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