HT204088: See your purchase history in the iTunes Store on a Mac or PC

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justinlawrence73

Q: Audible book refund

Good day

 

I purchased a Narnia Audiobook ("The Chronicles of Narnia" for £25.99) using iTunes (on my iPad), but it would not download. It said

 

"You have already purchased part of this item but it has not been downloaded yet."

 

I have searched everywhere (iBooks, my iPhone, iTunes on my Macbook) for this content and tried everything I know to download it, but nothing worked so I would just like to cancel the transaction.

 

I do not even see it under my recent purchases at https://reportaproblem.apple.com/, so I'm not sure what the issue is. I just don't want the money coming off at some later stage.

 

Many thanks

 

Justin Lawrence

UK

iPad 2, iOS 9.0.2, null

Posted on Oct 10, 2015 12:42 PM