Canoscan lide 500F

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Canoscan lide 500F

Since downloading El Capitan, my Canoscan life 500f doesn't work. Canon web site says the driver, etc. is included in the operating system so they have no solution. Will this be updated in El Capitan?

iPhone 4S, Mac OS X (10.7.5)

Posted on Oct 10, 2015 3:39 PM

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Answer 1

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and....

Level 1

5 points

Oct 12, 2015 5:52 AM in response to jbhatch

In Canoscan Toolbox dialog box click "Reset" button and try scanning. It helped in my case. It is not permanent solution - reseting is necessary quite often.

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Answer 2

jbhatch Author

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Oct 12, 2015 5:57 AM in response to and....

This helped somewhat, and thanks. Problem is most acute when scanning multiple pages. I can get two done, but then the whirling beach ball shows up. Disconnecting and re-connecting the cord from the scanner, then going through the reset process in the dialogue box allows me to continue the scan job I started.

This is still not an ideal solution and I would love to hear whether APPLE will support the Canoscan Lide 500F (a perfectly fine machine for my purposes which worked fine prior to El Capitan) before I have to invest in a new scanner.

APPLE?????

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Answer 3

Feb 6, 2016 12:56 PM in response to jbhatch

I would appreciate some support from either Apple or Canon as well. I've taken great care of this scanner, and it's completely functional... except that now the OS X upgrades have killed it.

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Answer 4

Elimo

Level 1

8 points

Apr 19, 2016 6:01 AM in response to jbhatch

I aslo have a CanoScan LiDE 500F. I think this change in OS X makes more damage than good. A lot of high quality hardware will by force be made obsolete long before its expected end of life. In other words, killed.

Your best choices and sources:

http://janegil.net/2014/01/twain-scanners-in-os-x-maverick/

and use VueScan

https://www.hamrick.com/

This might also be worth looking up:

http://www.ellert.se/twain-sane/

SIP, System Integrity Protection, is the main reason:

https://en.wikipedia.org/wiki/System_Integrity_Protection

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