Installed El Capitan, now Facetime and Photobooth show black screen.

I installed El Capitan from the App store a couple of days ago, and ever since Photobooth and Facetime no longer seem to work with the front camera.

When I open the apps, everything works but the screen stays black, the green light next to the camera doesn't go on either.


I'm running El Capitan on a late 2011 Macbook Pro 15" i7.

MacBook Pro, OS X El Capitan (10.11)

Posted on Oct 11, 2015 6:48 AM

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3 replies

Oct 12, 2015 12:33 PM in response to nilabbbb

I had this same problem (same computer too... Late 2011 Macbook Pro 15" i7). Do a complete shut down. Then restart your Mac holding the command, option, P, and R keys all down until you hear the startup chime. Then release those 4 keys. This resetting of the PRAM did it for me. Now my PhotoBooth and FaceTime work correctly and the camera comes on.


Hope this helps.

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Installed El Capitan, now Facetime and Photobooth show black screen.

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