Walmo

Q: keychain not working after El Capitan

Suddenly, my keychain (local) access is not work - it won't accept my keychain password to show other passwords. Fix? All in all El Capitan hasn't been very good. My other MacBook Pro's keyboard sound buttons don't function at all.

MacBook (13-inch Aluminum Late 2008), OS X El Capitan 10.11

Posted on Oct 11, 2015 10:28 AM

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Q: keychain not working after El Capitan

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  • by Kappy,

    Kappy Kappy Oct 11, 2015 10:36 AM in response to Walmo
    Level 10 (270,175 points)
    Desktops
    Oct 11, 2015 10:36 AM in response to Walmo

    OS X Mavericks v10.9.1- Repeated prompts to unlock "Local Items" keychain


    Tutorial: Resolving Keychain Issues

     

    If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.

     

    First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:

     

      1. Open Keychain Access (located in Applications/Utilities)

      2. Go to the "Keychain Access" menu and select "Preferences"

      3. Click the "First Aid" tab

      4. Make sure the "Synchronize login keychain password" box is checked

      5. Close the Preferences window

      6. Go to the "Keychain Access" menu and select "Keychain First Aid"

      7. Enter your username and password

      8. Click the "Repair" button

     

    The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:

     

      1. Launch Keychain Access (located in Applications/Utilities)

      2. Click "Show Keychains" in the lower-left corner of the window.

      3. Select the problematic keychain from the left-hand pane.

      4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"

      5. Check all options for deletion and press "OK"

      6. Create a new keychain by going to the "File" menu, then "New" and selecting

          "New Keychain"

      7. You can now make this keychain your default if you desire by selecting it, then

          going to the "File" menu and selecting "Make '(name of keychain)' Default"

     

    Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.

     

    First, you want to enable the root user:

     

      1. OS X Mountain Lion: Enable and disable the root user

      2. OS X Lion: Enable and disable the root user

      3. Mac OS X 10.6: Enabling the root user

      4. Enabling and using the "root" user in Mac OS X

     

    After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.

     

    Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.

     

    Navigate to ~/Library/Keychains/ (this is the Library folder inside your user's home folder). Find the file named "login.keychain" and double-click it.

     

    Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"

     

    Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, the Keychain may be to blame.

     

    The above comes from an article published on MacFixit.com.

  • by Rolf Züri Oberland,Helpful

    Rolf Züri Oberland Rolf Züri Oberland Oct 11, 2015 11:12 AM in response to Kappy
    Level 1 (5 points)
    Oct 11, 2015 11:12 AM in response to Kappy

    El Capitan loaded and terrible problems with key chain function.

     

    Can't use my Mac Mini anymore, just disaster.

     

    Error messages asking for password and if I enter the correct one, it does complain and asking again and again.

     

    Horrible, who can help.   (deleted key chain already and building up the new one, but suddenly, key chain goes into the same loop, asking for the PW)

     

    Rolf

  • by Charly B.,Helpful

    Charly B. Charly B. Oct 22, 2015 2:19 AM in response to Walmo
    Level 1 (5 points)
    Oct 22, 2015 2:19 AM in response to Walmo

    Exactly the same problem here :-(

    MS Office 2016 stores a key within the key chain "login" when you activate Office 365 with MS Word. Starting Outlook 2016 tries to use the key but clicking "Allow" or "Always allow" has no effect, you have to click "Don´t Allow" 3x to proceed.

    Open Key Chain and give access to everyone can't be saved with the same problem. Enter correct password and click "Allow" does not work.

    Testet with OS X 10.11.1 and the latest MS Office 2016 15.15

    Apple has to fix this soon!

  • by sgmcgee,

    sgmcgee sgmcgee Oct 23, 2015 5:54 PM in response to Kappy
    Level 1 (0 points)
    Oct 23, 2015 5:54 PM in response to Kappy

    Tried both. The "keychain repair" said that the keychain was repaired. But that was as far as I got. I even tried to perform functions with a new default keychain established. The pop ups wanting the keychain passwords continue.

    Ever since installing El Capitan I have had other issues as well. System Preferences freezes up. I regret upgrading to it.

  • by sgmcgee,

    sgmcgee sgmcgee Oct 23, 2015 5:56 PM in response to Walmo
    Level 1 (0 points)
    Oct 23, 2015 5:56 PM in response to Walmo

    I am having the same problem. Also, since "upgrading" to El Capitan, my System Preferences freeze up and stop responding. I am so sorry I downloaded El Capitan.

  • by rocknrollbsw,

    rocknrollbsw rocknrollbsw Oct 23, 2015 9:06 PM in response to Walmo
    Level 1 (0 points)
    Oct 23, 2015 9:06 PM in response to Walmo

    I am having the same problem with Microsoft office. The only app in the suite that works without this annoying keychain problem is word. The rest ask for a password but do not respond to "always allow" or "allow." Does anyone have a fix?

  • by vanagsg,Helpful

    vanagsg vanagsg Oct 23, 2015 10:42 PM in response to rocknrollbsw
    Level 1 (5 points)
    Oct 23, 2015 10:42 PM in response to rocknrollbsw

    From yesterday started to receive messages "This Mac can’t connect to iCloud because of a problem with...." Password was accepted, but after 1 second asking again, again. again.... After entering password is possible to change something, but after half second iCloud menu greyed out and ask for password.

    1. Logged out iCloud, and back - without progress,
    2. Not accepted System Preferences password to unlock and finally not possible to edit something on settings, reset password also not working as use FileVault.
    3. Keychain First aid: Keychain can't be unlocked automatically. Please attempt to unlock ~/Library/Keychains/login.keychain from Keychain Access. Unable to change password for ~/Library/Keychains/login.keychain. Please change password using Edit > Change Password for Keychain. - is it ok?
    4. Reinstalled OSX El Capitan - no progress, still not possible to enter iCloud System Preferences. ask for password, but can unlock System preference menus.
    5. Deleted fresh created user account and created new - no progress - iCloud ask for password. If I enter iCloud under System Preferences, then for 1 second everything is fine, but after all greyed out und Message : Enter your password to continue using iCloud and button " Enter Password..." But on same time Mail is working, receiving messages.
    6. Unselected iCloud Keychain under System Preferences - nothing.
    7. Leave computer powered on by night - not helped.

     

    Where is problem?

  • by vanagsg,

    vanagsg vanagsg Oct 23, 2015 11:02 PM in response to vanagsg
    Level 1 (5 points)
    Oct 23, 2015 11:02 PM in response to vanagsg

    Oops - stared working this morning.

    Changed some settings under Keychain access for some keys - off and back on, and after entered Password under iCloud System Preferences.

  • by fr33wh33lin,

    fr33wh33lin fr33wh33lin Oct 25, 2015 8:57 PM in response to Walmo
    Level 1 (0 points)
    Oct 25, 2015 8:57 PM in response to Walmo

    Since "upgrading" to El Capitan, everything that uses authentication (and thus Keychain) is now broken.  I get prompted constantly that "Keychain 'login' cannot be found to store 'username@domain.com'" with two options, 1) Cancel and 2) Reset to Defaults.

     

    When I choose 'Reset to Defaults' it prompts for keychain password, accepts it, and then proceeds to complain about it again.  Doing this 5-6 times makes it stop for a while.  I've completely removed all keychains and re-created from scratch, same problem.  Once it is "fixed" it usually stays "fixed" until the next reboot at which point all is broken once again.

     

    I am so sorry that I "upgraded" to what I hoped was a stable and tested OS - this clearly doesn't pass basic muster.

  • by Rolf Züri Oberland,

    Rolf Züri Oberland Rolf Züri Oberland Oct 26, 2015 12:35 AM in response to fr33wh33lin
    Level 1 (5 points)
    Oct 26, 2015 12:35 AM in response to fr33wh33lin

    As fr33wh33lin explained in detail, this does still happen to my upgrade to el Capitan mac mini.

     

    Keychain does ask for user and passwords, asking for keychain password several time.

    MS 365 outlook still get blocked.

    El Capitan does ask keychain password again and again.

     

    Reinstalled El Capitain again, no changes. Deleted keychain and setup again, no changes.

     

    I'm not happy at all about the latest SW change, still problems and no help.

  • by kerryt,

    kerryt kerryt Oct 26, 2015 5:24 AM in response to Walmo
    Level 1 (0 points)
    Oct 26, 2015 5:24 AM in response to Walmo

    Same here. Worst upgrade for years. Keychain and Mail are a shambles :-( Not at all happy with El Capitan

  • by Rolf Züri Oberland,

    Rolf Züri Oberland Rolf Züri Oberland Oct 26, 2015 6:07 AM in response to kerryt
    Level 1 (5 points)
    Oct 26, 2015 6:07 AM in response to kerryt

    Many other users in other forums are not happy either.

    Any feedback from Apple ?

    Obviously, NO.

  • by TeHMeZ,

    TeHMeZ TeHMeZ Oct 26, 2015 7:42 AM in response to Charly B.
    Level 1 (0 points)
    Oct 26, 2015 7:42 AM in response to Charly B.

    Definitely something goofy with MS Office and Keychain. It works perfectly fine in one of my Macs but on the other, I see that issue with Keychain asking for permission on startup. I cannot select Always Allow or Allow. On the Mac with the issue, I opened the Keychain entry (Kind: MicrosoftOffice15_2_Data...)  and switched from Attributes tab to Access Control. Under "Always Allow Access by these applications", I saw Office365ServiceV2 first on the list, then Microsoft Word. On the Mac that works fine, I saw all Office applications with Office365ServiceV2 next to last on the list. I tried manually adding all applications to the Mac with the issue but when I try to save, I see Allow and Deny but Allow does not work.

  • by fr33wh33lin,

    fr33wh33lin fr33wh33lin Oct 26, 2015 8:53 AM in response to Walmo
    Level 1 (0 points)
    Oct 26, 2015 8:53 AM in response to Walmo

    I have also noticed that every time I wake up my MBP Retina it now requires me to re-enter my password for the WiFi network.  How does such a major release pass QA at Apple without such basic tests as in-place upgrades?  Truly boggles the mind.  Anyway, I'll be wiping and re-installing Mavericks or Yosemite today, too many issues with this release and I have actual work to get done.

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