randysrodeo

Q: El Capitan Killed My Scanner

I just upgraded to Mac OS 10.11 (El Capitan), and it promptly rendered a number of pieces of software (all non-Apple) useless.

 

One of them was the driver and interface for my Canon scanner. Canon (and it would appear, a number of companies) were caught flat-footed by the upgrade. Unfortunately, all I can do is wait for them to catch up.

 

In the meantime, I was looking for an alternative, and the scanner utility itself WILL scan using. I think, Mac's built-in ImageCapture.

 

However, even set to the highest settings - billions of colors at 600 dpi - it spits out really bad images - all pixelated and grainy. See here - http://www.randysrodeo.com/images/scan.png (large file...)

 

Any ideas? I am dead in the water....

iMac, OS X El Capitan (10.11), Canon CanoScan LiDE 200

Posted on Oct 11, 2015 10:11 AM

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Q: El Capitan Killed My Scanner

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  • by MIJ2016,

    MIJ2016 MIJ2016 May 17, 2016 9:33 AM in response to randysrodeo
    Level 1 (4 points)
    May 17, 2016 9:33 AM in response to randysrodeo

    With a LIDE110, I followed the advice of others to remove all Canon software and then try Image Capture. So far, it seems to have worked flawlessly (though as pointed out earlier the scanner buttons, which I never used anyway, no longer work).

  • by YellowDF,

    YellowDF YellowDF Jul 13, 2016 10:19 AM in response to randysrodeo
    Level 1 (4 points)
    Jul 13, 2016 10:19 AM in response to randysrodeo

    Canon Lide 220

     

    MacMini late 2012

    Mac OS X 10.11.5

     

    1. Trash the Canon Utilities Folder;

    2. Trash User/Library/Preferences/Canon;

    3. Reboot your Mac;

    4. Install the latest ICA Driver, then IJ Scan Utility 2 and IJ ScanGear (download them from Canon website);

    5. Reboot;

    6. Check System Preferences/Printers-Scanners - Scan Button “Open Image Capture” NOT Canon IJ Scan Utility

    7. Press “PDF button” on your scanner - you’ll get an Image capture window opened with no scanner present;

    8. Close the window;

    9. Open manually “IJ Scan Utility” - you’ll get a window explaining how to use your scanner buttons.

     

    It’s a little tricky, but worked for me. There’s still a bug in the driver: if you press “PDF button” on the scanner you can’t see any scanner in the Capture image window; on the contrary, if you manually open Image Capture, you get the scanner on the left, that's quite strange...

     

    IJ ScanGear Starter GX still remains for me the best app for my Lide 220.

  • by Martin K,

    Martin K Martin K Sep 10, 2016 6:37 PM in response to randysrodeo
    Level 1 (49 points)
    Sep 10, 2016 6:37 PM in response to randysrodeo

    I have a CanScan Lide 100. I removed all software related to Canon (using CleanApp), then opened Image Capture and, from the Menu, chose "Reset Twain Drivers." It identified my scanner and opened a scan window. It took about a minute to calibrate, and then the scanner was ready to use. I then scanned some pages, and it worked!

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