iPhone 4s after updating with 9..2: In Contacts , after I enter two or three characters, the keyboard freezes, and won't let me enter anymore characters. Tried Resetting, Power On/Off but problem still there.
iPad, iOS 6.0.1
Are you using iCloud to sync your contacts? If yes, try to disable syncing for contacts in Settings/iCloud, tap on "yes" if asked if you want to keep the contact info on the phone. Then try again to search for contacts like the way you did.
If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually add some contact info and test the function again.
If the phone works as before the update, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.
If it still does not work, the phone has to be checked by Apple or an Authorized Apple Service Provider:
Use iTunes to restore your iOS device to factory settings - Apple Support
Thanks very much, Ingo2711. Tried both of your suggestions. Still cannot enter more than two characters in the Search box. Taking it to theGenius Bar at the store in Atlanta.
Sorry that it did not work by restoring the phone or disabling iCloud. Hope the Genius at the Apple Store can slove this one, Good Luck 🙂
It seems that the data in the Contacts is corrupted. As you suggested, after resetting the phone, I did not back up any Contacts, and created a few entries into Contacts. I can type many characters in Search and the created addresses show up. The keyboard doesn't freeze, I don't know the nature of this corruption, but may be the Apple Genius guys can figure out. It also must have something to do with iOS 9.0.2, as this problem cropped up after downloading the software update.
Hi, I have exactly the same prob. After two chars typed in contact search, system hangs....for up to 30-45 secs then suddenly frees up and any additional chars typed show and all well.
Did you solve how to get the contact data back to good again?
Thanks,
J
jmiles, You've described the problem precisely. No, I've no luck after trying all kinds of resets, etc. I am going to the Apple Store in Atlanta on Thursday to get them to look at it.
Have solved your problem, if so, how?
Haven't had time to sort. Happens on my iphone 6 after 9.0.2 update too.
Hi ingo2711,
I again followed your diagnostic procedure, and am concluding that the data in my Contacts file is corrupted. Apple Genius bar reset everything to no avail, and gave me the unhelpful comment that it is a software problem and did not offer any solution to the problem.
Question: if the Contacts data is corrupted, how does one un-corrupt it? Create a totally new Contacts list? Thanks.
You could try to export the contacts one by one by sending yourself the info via mail. But, the problem might be to figure out if the contact database is damaged as such, or "just" some contacts.
Exporting the contacts via mail and importing them again might take as long as creating a new list. If you decide to create a new list, you will be sure that no corrupt files will be imported. Could be some work, though.
Im experiencing exactly the same problem on my iPhone 6, keyboard freezing in contacts when searching for a contact. Thanks for the fix suggestions above which I have not tried yet. One way to work around this problem in the short term is to use the dictation function on the keyboard which is as accurate as you can dictate it in. I use dictation function 80% of the time now to enter text on all my devices as it is really fast and accurate. Let's hope there's an update in the near future to fix this frustrating keyboard freezing glitch though...
All, I have the same problem and it clearly started with the new OS load.
Apple - Help ?
I have alternate search software on my phone called simply "Search" which also searches the notes sections of the contacts as well as the contact information itself. It seems to work fine but it is clearly annoying that Apples Contact Search fails to work properly now.
Anyone have a solution? None of the above seemed to work. It only happens went using or selecting the ICLOUD group. If you select an alternative group the problem with the 30-50 second pause after entering the first 2 characters does not occur.
bucket101, where does one find the alternate Search software you've mentioned? Thanks.
The advanced search is called "search - sophisticated contact search" and you can find it in the iTunes store under that name or search for "contact search" it is by "polar bear farm limited" and it comes in handy. Right now given that the normal contact search freezes the phone for a minute or two ... it comes in real handy.
https://itunes.apple.com/us/app/search-sophisticated-contact/id289029612?mt=8
iphone 4s keyboard freezes in Contacts search box after entering two characters
