For the past couple of days my iTunes Store is displaying incorrectly. The albums and titles all show on the far left in a long list. I have the latest updates for iTunes and Mac OS. Any advice gratefully received. Thanks.
iMac, iOS 9.0.2, null
Same problem DavidK66. Also two days. Persistent despite cleaning all caches twice, reinstallation's, all power off reboots etc etc. Spent 2 hrs chat with apple support today and still happening. Saving money...can't browse! Any help welcome.
Same problem DavidK66. Also two days. Persistent despite cleaning all caches twice, reinstallation's, all power off reboots etc etc. Spent 2 hrs chat with apple support today and still happening. Saving money...can't browse! Any help welcome.
Thanks for comment. Interesting that Apple Support couldn't help you out. I'll wait for a couple of days to see if anyone has a solution or it fixes itself or iTunes update and if nothing then will go to Apple Support. Mac App Store is fine so just the iTunes route into the various stores. Like you can't browse, can't play snippets and can't buy.
I'm having the same problem
I have the same issue, have tried clearing all caches as advised but still no luck.
Didn't wait a couple of days so i'm currently going through Apple Support. I've been instructed to set up a new user on my Mac and check iTunes Store access in safe mode through that new user which I've done and the view for iTunes Store is normal so something wrong with my normal user set up. Waiting for chat with Apple advisor to progress this.
Apple Support managed to resolve this for me. It took a good few hours and related to the user library but the advisor recommended that that there could be many reasons for this to happen so I would suggest that you persevere with Apple Support.
iTunes Preferences - Advanced tab -
Reset Cache, Warnings, Folder Location.
Quit iTunes.
Re-opened
Bingo!
This worked a treat Thank You.
Amazing... thank you for this bit of advice!
Brilliant. Thank you!
I reset all 3 together as you mentioned and then all was good
Hi i had the same problem and fix it this way
this fixed it for me
Thank you this also helped!
Thank you - this worked for me.
Jim
iTunes store not displaying correctly
