NorthstarFrank

Q: Printing on a Canon mx850 after installing El Capitan

I can't print on my MX 850 after I installed El Capitan on my 21.5" iMac. Tried to reset printers. No luck. Canon doesn't seem to have a driver. Is there a generic driver I can use and where would I find it?

iMac (21.5-inch Mid 2011), iOS 9.0.2

Posted on Oct 11, 2015 12:02 PM

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Q: Printing on a Canon mx850 after installing El Capitan

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  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 11, 2015 12:22 PM in response to NorthstarFrank
    Level 5 (5,295 points)
    Mac OS X
    Oct 11, 2015 12:22 PM in response to NorthstarFrank

    You could try the Gutenprint drivers:

     

    http://gimp-print.sourceforge.net/p_Supported_Printers.php

     

    Hope this helps.

  • by NorthstarFrank,

    NorthstarFrank NorthstarFrank Oct 11, 2015 12:26 PM in response to John Blanchard1
    Level 1 (1 points)
    Oct 11, 2015 12:26 PM in response to John Blanchard1

    Didn't work

  • by John Blanchard1,

    John Blanchard1 John Blanchard1 Oct 11, 2015 1:14 PM in response to NorthstarFrank
    Level 5 (5,295 points)
    Mac OS X
    Oct 11, 2015 1:14 PM in response to NorthstarFrank

    Contact Canon

  • by PAHU,

    PAHU PAHU Oct 11, 2015 3:17 PM in response to NorthstarFrank
    Level 6 (16,610 points)
    Oct 11, 2015 3:17 PM in response to NorthstarFrank

    The last driver that Canon released for the MX850 was for OS X 10.9. This driver should install and function on OS X 10.11 so here is a link to that driver.

  • by freediverx01,

    freediverx01 freediverx01 Oct 31, 2015 8:55 AM in response to PAHU
    Level 1 (90 points)
    Mac OS X
    Oct 31, 2015 8:55 AM in response to PAHU

    The old driver was already installed. El Capitan removes the driver and renders the MX850 useless. Canon has abandoned the product and refuse to update their drier.

  • by miranda-b,

    miranda-b miranda-b Nov 6, 2015 9:28 PM in response to PAHU
    Level 1 (0 points)
    Nov 6, 2015 9:28 PM in response to PAHU

    Hi there,

     

    I am new to the mac os world.  But have a new Mac Book pro running El Capitan.

     

    I have got as far as downloading the driver, and finding the associated .pkg file to install,  but when I double click on it,  I get the message  'This software cannot be installed as it does not support the version of your current OS'.   I am not quite sure how to get past this problem

     

     

    Thanks

     

    Miranda

  • by PAHU,

    PAHU PAHU Nov 7, 2015 1:07 PM in response to miranda-b
    Level 6 (16,610 points)
    Nov 7, 2015 1:07 PM in response to miranda-b

    miranda-b wrote:

     

    I have got as far as downloading the driver, and finding the associated .pkg file to install,  but when I double click on it,  I get the message  'This software cannot be installed as it does not support the version of your current OS'.   I am not quite sure how to get past this problem

    Hi Miranda,

     

    Not sure why you are getting this message. I just tried installing the MX850 driver that I have provided the link to above and it worked.

     

    In case it is your Gatekeeper setting stopping the installation, hold down the Control button and then click on the MX850 driver installer. A pop-up window will appear. Click Open. Now a new window will appear asking if you want to open the MX850 installer. Click Open and now you should be able to install the driver.

     

    If this does not work then please reply.

     

    PaHu

  • by miranda-b,

    miranda-b miranda-b Nov 7, 2015 4:11 PM in response to PAHU
    Level 1 (0 points)
    Nov 7, 2015 4:11 PM in response to PAHU

    Hi PaHu,

     

    Thanks for looking at this for me.

     

    Still no success I am afraid.   Have hopefully included a screen dump

     

    Screen Shot 2015-11-08 at 00.03.33.png

     

    Thanks

     

    Miranda

  • by freediverx01,

    freediverx01 freediverx01 Nov 7, 2015 6:27 PM in response to miranda-b
    Level 1 (90 points)
    Mac OS X
    Nov 7, 2015 6:27 PM in response to miranda-b

    I got it to work by downloading the MX850 v10.84 driver for OS X 10.9. Here is a link to that driver from Canon Australia

  • by PAHU,

    PAHU PAHU Nov 8, 2015 12:20 AM in response to miranda-b
    Level 6 (16,610 points)
    Nov 8, 2015 12:20 AM in response to miranda-b

    Hi Miranda,

     

    I think there must be a setting on your Mac that is causing this message. I've tried a few things today but I have not been able to get the same message to stop this MX850 driver from installing on 10.11. So as a workaround you should try installing Gutenprint and then adding the printer using the MX850 Gutenprint driver.

     

    PaHu

  • by miranda-b,

    miranda-b miranda-b Nov 8, 2015 1:33 AM in response to PAHU
    Level 1 (0 points)
    Nov 8, 2015 1:33 AM in response to PAHU

    Thanks for you help anyway, PaHu.

     

    I am familiar with Gutenprint - all our PCs here 'til now run Linux and have done since it first appeared as a viable command line and later desktop option, I reckon a sys admin job awaits me   Until recently, printing was always one of the big headaches on Linux systems often circumvented by Gutenprint drivers.

     

     

    I will keep digging into this though; the challenge of getting an in depth knowledge of OS-X appeals.

     

    Thanks again,

     

    Miranda

  • by matheweis,

    matheweis matheweis Nov 8, 2015 10:36 AM in response to PAHU
    Level 1 (4 points)
    Nov 8, 2015 10:36 AM in response to PAHU

    PAHU wrote:


    I just tried installing the MX850 driver that I have provided the link to above and it worked.

     

    In case it is your Gatekeeper setting stopping the installation, hold down the Control button and then click on the MX850 driver installer. A pop-up window will appear. Click Open. Now a new window will appear asking if you want to open the MX850 installer. Click Open and now you should be able to install the driver.


    This worked for me too, using the v10.84 driver for OS X 10.9. Thanks PAHU!

  • by David Schexnaydre,

    David Schexnaydre David Schexnaydre Apr 12, 2016 2:32 PM in response to PAHU
    Level 1 (4 points)
    Apr 12, 2016 2:32 PM in response to PAHU

    I used the linked provided by PAHU and it worked.  Thanks PAHU!

  • by Emeritus13,

    Emeritus13 Emeritus13 Jul 24, 2016 10:09 AM in response to freediverx01
    Level 1 (8 points)
    Mac OS X
    Jul 24, 2016 10:09 AM in response to freediverx01

    This link worked for OS X 10.11.6.  The MX850 printer now prints

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