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Massive memory leak in Safari since installation El Capitan

MacBook Pro (Retina, 15-inch, Early 2013)

Processor: 2.7 GHz Intel Core i7

Memory: 16 GB 1600 MHz DDR3

OS X El Capitan 10.11 (15A284)

Safari 9.0 (11601.1.56)


Problem 1: Soon after starting Safari my MacBook Pro runs out of memory, even if I do not touch a key after starting Safari. In the memory tab of Activity display I can see Safari is to blame for this. Not a specific website, just Safari. No other programs cause this. Before installation of El Capitan I never had this Safari problem.

Problem 2: When I try to close Safari [cmd+Q], even before it runs out of memory, it freezes. I have to use a forced stop anytime. No other programs do this. Before installation of El Capitan I never had this Safari problem.


What I tried already: I deleted all internet plug-ins and all Safari plug-ins, not that I had a lot of those, but just to be sure they were not causing the memory leak. Nothing changed.

MacBook Pro with Retina display, OS X El Capitan (10.11), 2.7GHz Intel i7 - 16GB MHz DDR3

Posted on Oct 11, 2015 2:52 PM

Reply
22 replies

Oct 12, 2015 10:44 AM in response to M.vanderTorn

I've not seen any such problem on any of my computers.


Try these in order testing your system after each to see if it's back to normal:


1. a. Resetting your Mac's PRAM and NVRAM

b. Intel-based Macs: Resetting the System Management Controller (SMC)


2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:


Boot to the Recovery HD: Restart the computer and after the chime press and hold down the

COMMAND and R keys until the Utilities menu screen appears.


3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.


When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the indented Macintosh HD

entry from the the left side list. Click on the First Aid button in the toolbar. Wait until the operation completes, then quit Disk Utility and return

to the main menu.


4. Reinstall OS X: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Oct 12, 2015 10:46 AM in response to M.vanderTorn

Back up all data before proceeding.

Triple-click anywhere in the line below on this page to select it:

~/Library/Safari

Right-click or control-click the line and select

Services Open

from the contextual menu.* A folder named "Safari" should open. Quit Safari if it's running. One or more files in the open folder should have a name beginning in "History". Move those files, and only those, to the Desktop, leaving the window open. Relaunch the application and test. If there's no change, quit again and put the files you moved back where they were, overwriting the ones that may have been created in their place. Otherwise, delete the files you moved. The browser history will be empty. If possible, restore the deleted files from a backup that predates the problem.

*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

Go Go to Folder...

from the menu bar and paste into the box that opens by pressing command-V. You may not see what you pasted because a line break is included. Press return.

Oct 12, 2015 10:43 AM in response to Linc Davis

Thanks Linc, your suggestion solved the problem!

Hard to understand for me how updating to Safari 9.0 in combination with my apparently specific history of visited websites caused Safari to leak memory so rapidly! And how deleting my internet history all of a sudden causes Safari to handle memory so much better.

If you can explain this a relative layman, I am curious. If not, I am grateful.

Mar 6, 2016 5:52 PM in response to Allan Eckert

EtreCheck version: 2.9.9 (260)

Report generated 2016-03-07 12:37:04

Download EtreCheck from https://etrecheck.com

Runtime 7:20

Performance: Below Average


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.


Problem: Beachballing


Hardware Information:

MacBook Pro (13-inch, Mid 2010)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

6 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

VA903-2SERIES 1280 x 1024 @ 75 Hz


System Software:

OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour


Disk Information:

FUJITSU MJA2160BH G2 disk0 : (160.04 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macbook HD (disk1) / : 158.81 GB (81.11 GB free)

Core Storage: disk0s2 159.18 GB Online


MATSHITADVD-R UJ-898 ()


USB Information:

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Card Reader

Apple Inc. Built-in iSight


Configuration files:

/etc/sysctl.conf - File exists but not expected


Gatekeeper:

Mac App Store and identified developers


Kernel Extensions:

/System/Library/Extensions

[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.19 - 2016-02-29) [Support]

[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.2.19 - 2016-02-29) [Support]

[not loaded] com.novatelwireless.driver.3G (3.0.7 - 2016-02-29) [Support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6 - 2016-02-29) [Support]

[not loaded] com.option.driver.Option72 (2.15.0 - 2016-02-29) [Support]

[not loaded] com.option.driver.OptionHS (3.26.0 - 2016-02-29) [Support]

[not loaded] com.option.driver.OptionMSD (1.21.0 - 2016-02-29) [Support]

[not loaded] com.option.driver.OptionQC (1.11.0 - 2016-02-29) [Support]

[not loaded] com.vodafone.driver (3.0.5 - 2016-02-29) [Support]

[not loaded] de.novamedia.driver.NMLGEDriver (3.2.10 - 2016-02-29) [Support]

[not loaded] de.novamedia.driver.NMSamsung (0.0.2 - 2016-02-29) [Support]

[not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1 - 2016-02-29) [Support]

[not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2 - 2016-02-29) [Support]


/System/Library/Extensions/NMHuaweiPhonesVTPCDC.kext/Contents/Resources

[not loaded] de.novamedia.driver.NMUSBCDCACMData.VTP (3.2.6 - 2009-09-25) [Support]


/System/Library/Extensions/NMLGEDriver.kext/Contents/PlugIns

[not loaded] de.novamedia.driver.NMLGEUSBCDCACMControl (3.1.9 - 2009-09-25) [Support]

[not loaded] de.novamedia.driver.NMLGEUSBCDCACMData (3.1.9 - 2009-09-25) [Support]


/System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns

[not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12 - 2009-09-25) [Support]

[not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12 - 2009-09-25) [Support]


/System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins

[not loaded] com.novatelwireless.driver.3GData (3.0.7 - 2009-09-25) [Support]


/System/Library/Extensions/Vodafone.kext/Contents/Plugins

[not loaded] com.vodafone.driver.Data (3.0.5 - 2009-09-25) [Support]


Startup Items:

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Startup items are obsolete in OS X Yosemite


System Launch Agents:

[not loaded] 7 Apple tasks

[loaded] 160 Apple tasks

[running] 69 Apple tasks


System Launch Daemons:

[running] de.novamedia.nmnetmgrd.plist (2009-09-21) [Support]

[not loaded] 45 Apple tasks

[loaded] 159 Apple tasks

[running] 83 Apple tasks


Launch Agents:

[failed] de.novamedia.VodafoneDeviceObserver.plist (2009-09-21) [Support]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (2016-01-29) [Support]

[loaded] com.avid.sari.plist (2016-01-27) [Support]

[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]


User Launch Agents:

[failed] com.jdibackup.JustCloud.autostart.plist (2016-01-22) [Support]

[loaded] com.jdibackup.JustCloud.backupstart.plist (2016-01-22) [Support]

[loaded] com.jdibackup.JustCloud.notify.plist (2016-01-22) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

VMCStatusMenu UNKNOWN (missing value)

Vodafone Mobile Broadband UNKNOWN Hidden (missing value)

uTorrent Application (/Applications/uTorrent.app)


Other Apps:

[running] com.bittorrent.uTorrent.77792

[running] com.etresoft.EtreCheck.80992

[loaded] com.trendmicro.ATLoginItemHelper

[running] com.trendmicro.DrCleaner.76832

[loaded] 399 Apple tasks

[running] 171 Apple tasks


Internet Plug-ins:

SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-23) [Support]

FlashPlayer-10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

QuickTime Plugin: 7.7.3 (2016-01-14)

Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

PepperFlashPlayer: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]

Default Browser: 601 - SDK 10.11 (2016-01-14)


Safari Extensions:

Adblock Plus (2016-01-21)


3rd Party Preference Panes:

Flash Player (2016-01-29) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macbook HD: Disk size: 158.81 GB Disk used: 77.70 GB

Destinations:

VIDEOS [Local]

Total size: 499.76 GB

Total number of backups: 8

Oldest backup: 12/02/2016, 12:45 AM

Last backup: 4/03/2016, 5:14 PM

Size of backup disk: Excellent

Backup size 499.76 GB > (Disk size 158.81 GB X 3)


Top Processes by CPU:

86% Safari

31% uTorrent

4% kernel_task

4% loginwindow

3% launchservicesd


Top Processes by Memory:

3.17 GB Safari

397 MB kernel_task

129 MB mdworker(10)

74 MB Finder

68 MB mds_stores


Virtual Memory Information:

16 MB Free RAM

6.23 GB Used RAM (1.05 GB Cached)

0 B Swap Used


Diagnostics Information:

Mar 7, 2016, 12:27:31 PM Self test - passed

Mar 7, 2016, 12:11:03 PM /Library/Logs/DiagnosticReports/Safari_2016-03-07-121103_[redacted].cpu_resourc e.diag [Details]

/Applications/Safari.app/Contents/MacOS/Safari

Mar 7, 2016, 08:12:30 AM /Library/Logs/DiagnosticReports/Safari_2016-03-07-081230_[redacted].cpu_resourc e.diag [Details]

Mar 7, 2016, 02:07:39 AM /Library/Logs/DiagnosticReports/Safari_2016-03-07-020739_[redacted].cpu_resourc e.diag [Details]

Mar 6, 2016, 01:24:18 PM /Library/Logs/DiagnosticReports/Safari_2016-03-06-132418_[redacted].cpu_resourc e.diag [Details]

Mar 6, 2016, 01:21:13 PM /Library/Logs/DiagnosticReports/Safari_2016-03-06-132113_[redacted].hang

Mar 6, 2016, 10:34:08 AM /Library/Logs/DiagnosticReports/Safari_2016-03-06-103408_[redacted].cpu_resourc e.diag [Details]

Mar 6, 2016, 02:31:30 AM /Library/Logs/DiagnosticReports/Safari_2016-03-06-023130_[redacted].cpu_resourc e.diag [Details]

Mar 5, 2016, 04:01:16 PM /Library/Logs/DiagnosticReports/Safari_2016-03-05-160116_[redacted].cpu_resourc e.diag [Details]

Mar 5, 2016, 10:52:56 AM /Library/Logs/DiagnosticReports/Safari_2016-03-05-105256_[redacted].cpu_resourc e.diag [Details]

Mar 5, 2016, 06:28:53 AM /Library/Logs/DiagnosticReports/Safari_2016-03-05-062853_[redacted].cpu_resourc e.diag [Details]

Mar 5, 2016, 04:43:05 AM /Library/Logs/DiagnosticReports/Safari_2016-03-05-044305_[redacted].cpu_resourc e.diag [Details]

Mar 4, 2016, 03:01:24 PM /Library/Logs/DiagnosticReports/Safari_2016-03-04-150124_[redacted].cpu_resourc e.diag [Details]

Mar 4, 2016, 02:47:18 PM /Library/Logs/DiagnosticReports/Safari_2016-03-04-144718_[redacted].cpu_resourc e.diag [Details]

Massive memory leak in Safari since installation El Capitan

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