Lorecha
Level 1 (0 points)

Q: I can't make my iPad work. Last night I was searching things in Facebook and it stopped working. I've tried reseting but it won't work

I Can't make my iPad work. It went black and i can't restart it agaiN. The Apple icon appears but it won't star. I've tried connecting it to iTunes but iTunes does not recognuze my iPad. Please I need help!!!

iPad, iOS 9.0.2

Posted on Oct 11, 2015 1:37 PM

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Lorecha

Q: I can't make my iPad work. Last night I was searching things in Facebook and it stopped working. I've tried reseting but it won't ... more

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  • Helpful answers

  • by Briansyddall,

    Briansyddall Briansyddall Oct 11, 2015 2:42 PM in response to Lorecha
    Level 6 (9,365 points)
    Apple Watch
    Oct 11, 2015 2:42 PM in response to Lorecha

    Hi

    Turn iPad off

    Connect lead to USB on your PC

    Press & hold power button on iPad don't let go

    Connect lead to iPad keep power button pressed

    Down until PC sees ipad then wait for restore .

    You may need to do this more than once.

    Before it works.

    Cheers

    Brian ( uk )

  • by Lorecha,

    Lorecha Lorecha Oct 12, 2015 6:29 AM in response to Briansyddall
    Level 1 (0 points)
    Oct 12, 2015 6:29 AM in response to Briansyddall

    Briansyddall, thanks for your answer but nothing happened. I tried what you´ve told me to do with my computer, my husband´s, with different USB cable and still not working!!! I will try today again.

  • by Lorecha,

    Lorecha Lorecha Oct 12, 2015 7:26 AM in response to Lorecha
    Level 1 (0 points)
    Oct 12, 2015 7:26 AM in response to Lorecha

    A 4005 error appears

  • by Ralph9430,

    Ralph9430 Ralph9430 Oct 12, 2015 7:40 AM in response to Lorecha
    Level 6 (18,243 points)
    Apple Watch
    Oct 12, 2015 7:40 AM in response to Lorecha

    Lorecha wrote:

     

    A 4005 error appears

    If you see error 4005, 4013, or 4014 when you restore your iOS device

    When you try to update or restore your iPhone, iPad, or iPod touch, you might see one of these messages in iTunes.

    If your iOS device disconnects during the update or restore or if iTunes couldn't tell the device to restore, you might see one of these messages:

    • The iPhone [device name] could not be restored. An unknown error occurred (4005).
    • The iPhone [device name] could not be restored. An unknown error occurred (4013).
    • The iPhone [device name] could not be restored. An unknown error occurred (4014).

    Try these steps to restore your iOS device:

    1. Install the latest version of iTunes.
    2. Restart your computer.
    3. Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
    4. Try to restore your iOS device using another USB cable.
    5. Try to restore your iOS device on another computer.

    If you continue to see error 4005, 4013, or 4014 when you try to restore your iPhone, iPad, or iPod touch, contact us.