HT201269: Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

Learn about Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch
cjeksb8175

Q: I am trying to transfer data between iPhone 5s and my new iphone 6s.

Whenever I plug my 5s into the computer itunes completely freezes and stops working.

If the phone is not attached to the computer, iTunes works perfectly.

I have upgraded the RAM on computer and updated itunes, but it still freezes.

The 5s is 32 gig and is nearly out of memory, so I don't have enough space to be able to completely back up to iCloud

 

Any suggestions? Thanks in advance.

iPhone 5s, iOS 9.0.2, Computer has Windows 7

Posted on Oct 12, 2015 12:09 AM

Close

Q: I am trying to transfer data between iPhone 5s and my new iphone 6s.

  • All replies
  • Helpful answers

  • by Briansyddall,

    Briansyddall Briansyddall Oct 12, 2015 12:27 AM in response to cjeksb8175
    Level 6 (8,854 points)
    Apple Watch
    Oct 12, 2015 12:27 AM in response to cjeksb8175

    Hi

    Delete some apps on iPhone 5 get then back later on new iPhone

    Go to settings  make sure iPhone 5 is on ios 9.0.2

    The go to iCloud on iPhone back up now

    After that set up new iphone 6s do this over your WiFi

    Use same Apple ID  to get your apps /data back.

    Before you start you could always buy more iCloud Storeage .

    I always use WiFi haven't use PC for iPhone / iPad

    For 2 years use WiFi .

    Cheers

    Brian (uk)