letterhead28

Q: Where is the Windows Phone App for Mac and how do I update it?

I upgraded to El Capitan the day before yesterday and now my Windows Phone App for Mac doesn't detect my Windows 8.1 phone. I am now unable to sync my phone or even detect my phone through Find My Phone.

 

Everywhere I search I get the advice "The Windows Phone App for Mac is available form the Apple App Store". I have never been able to find it. Has anyone? It automatically installed when I got my new phone at the beginning of the year after this happened with my Win7 phone and I ended up with a phone memory full of photos, videos and data I couldn't sync.

 

Overtime there is an update I lose the use of my phone and my settings keep reverting to default. I also keep getting asked to download and update my Java. I don't have Java and I can't seem to get rid of that annoying message permanently.

 

First my iMac says it doesn't recognise photo and video formats so won't import them, now it doesn't even see my phone. What next?!

 

I can't afford to keep replacing my phones just to have them work with my computer and I sure as shoot can't afford an iPhone (though I wold like one).

 

Any advice would be welcome. Helpful advice would be heavenly!

 

Jules

iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)

Posted on Oct 12, 2015 12:18 AM

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Q: Where is the Windows Phone App for Mac and how do I update it?

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  • by exus,

    exus exus Oct 17, 2015 6:01 AM in response to letterhead28
    Level 1 (0 points)
    Oct 17, 2015 6:01 AM in response to letterhead28
  • by Fitter99,

    Fitter99 Fitter99 Oct 22, 2015 10:49 PM in response to exus
    Level 1 (0 points)
    Oct 22, 2015 10:49 PM in response to exus

    Yes, i have this same problem, It looks like apple is not working with microsoft anymore. I uninstalled me windows app because it could not communicate with my phone anymore and when I tried to re-install the windows app again from mac app store it said it is not available.

  • by DStreetBeach,

    DStreetBeach DStreetBeach Nov 5, 2015 9:35 AM in response to letterhead28
    Level 1 (0 points)
    Nov 5, 2015 9:35 AM in response to letterhead28

    Let me just be sure I understand this.  Apple, by not making the windows phone app available for download on the U.S. store, is preventing anyone in the U.S. who owns a windows phone (I got one b/c it was the cheapest smartphone available) from transferring music files or pictures or whatever from their Mac to their windows phone.  If this is right, that is so lame.  Ultra lame.

     

    If I'm wrong, I would greatly appreciate someone please explaining how I transfer music from my MacBook Air to my Windows phone.

  • by dalini,Helpful

    dalini dalini Nov 5, 2015 12:19 PM in response to letterhead28
    Level 1 (5 points)
    Nov 5, 2015 12:19 PM in response to letterhead28

    There is a nice and quite simple solution - if you have the windows phone app already. Basically the usb lib is exchaned and the app is working again - yeah!

    https://tubeapps.net/wp8/

    Have Phun!

  • by Csound1,

    Csound1 Csound1 Nov 5, 2015 12:22 PM in response to DStreetBeach
    Level 9 (50,238 points)
    Desktops
    Nov 5, 2015 12:22 PM in response to DStreetBeach

    DStreetBeach wrote:

     

    Let me just be sure I understand this.  Apple, by not making the windows phone app available for download on the U.S. store, is preventing anyone in the U.S. who owns a windows phone (I got one b/c it was the cheapest smartphone available) from transferring music files or pictures or whatever from their Mac to their windows phone.  If this is right, that is so lame.  Ultra lame.

     

    If I'm wrong, I would greatly appreciate someone please explaining how I transfer music from my MacBook Air to my Windows phone.

    Microsoft have to make the app and submit it to Apple, just as they did for previous versions of OS X.

     

    So ask Microsoft how long to will take for them to catch up with reality.

  • by artwhore,

    artwhore artwhore Nov 5, 2015 1:15 PM in response to Csound1
    Level 1 (0 points)
    Nov 5, 2015 1:15 PM in response to Csound1

    Since the Windows Phone app is no longer available for download via iTunes App Store, does anyone have a link to the most recent Windows Phone mac app installer?

     

    I picked up a Lumia and don't have a good way to transfer my videos and music to the phone. I can use Microsoft's OneDrive but that's super slow. I can also use Nokia's Photo Transfer app but it doesn't allow me to transfer anything other than photos and videos to the phone's camera roll.

     

    I'm on a Mac Pro running 10.10.5  and don't have a copy of Windows so I can't use bootcamp or an emulator.

  • by MNSiw,

    MNSiw MNSiw Nov 8, 2015 4:28 AM in response to artwhore
    Level 1 (0 points)
    Nov 8, 2015 4:28 AM in response to artwhore

    For now use Nokia Photo Transfer (Google it), for transferring video just change its extension to jpg and moved to camera roll and import to Mac (do the reverse for Mac to Lumia copy), for multiple files you can use archive on Mac and 8Zip Lite on Lumia.

  • by venetsanos,

    venetsanos venetsanos Nov 8, 2015 7:24 AM in response to Csound1
    Level 1 (0 points)
    Nov 8, 2015 7:24 AM in response to Csound1

    you are right...

    Thanks Microsoft for leaving windows phone owners outside mac support....

    anyway someone can change phone but not mac....

    Once you go mac you never go back....

  • by faddeevd,

    faddeevd faddeevd Nov 15, 2015 1:57 AM in response to letterhead28
    Level 1 (0 points)
    Nov 15, 2015 1:57 AM in response to letterhead28

    The only way for transferring files between windows phone and mac is using one drive at both devices

  • by Messed Head,

    Messed Head Messed Head Nov 15, 2015 6:44 PM in response to letterhead28
    Level 1 (8 points)
    iCloud
    Nov 15, 2015 6:44 PM in response to letterhead28

    Hi all. I found Nokia Photo Transfer for Mac after much searching around the web.

     

    Don't know if it works with El Capitan though.

  • by MNSiw,

    MNSiw MNSiw Nov 15, 2015 8:59 PM in response to Messed Head
    Level 1 (0 points)
    Nov 15, 2015 8:59 PM in response to Messed Head

    Yeah it works for Photos. For other files you can use 'extension changing' trick. I'm using Nokia Photo Transfer 1.2.31 on El Capitan to import / export all kind of files from / to Lumia 535.

  • by macobs30,

    macobs30 macobs30 Dec 20, 2015 5:08 AM in response to dalini
    Level 1 (10 points)
    Mac OS X
    Dec 20, 2015 5:08 AM in response to dalini

    Great! Thank you!

     

    This worked for me a 100%!

  • by davidpbj,Helpful

    davidpbj davidpbj Dec 22, 2015 9:42 AM in response to artwhore
    Level 1 (10 points)
    Dec 22, 2015 9:42 AM in response to artwhore

    Here's a Mediafire link to Windows Phone 3.1.1 (Windows Phone.zip) and the 2 required .dylibs files (wp8.zip). Following the previously mentioned instructions here, this works great for El Capitan (10.11.2). I am unsure of the legalities regarding sharing this, as it is currently unsupported by Microsoft - somebody please let me know if sharing it is illegal.

  • by davidpbj,

    davidpbj davidpbj Dec 22, 2015 10:08 AM in response to faddeevd
    Level 1 (10 points)
    Dec 22, 2015 10:08 AM in response to faddeevd

    Nope, just update the Windows Phone libraries as somebody else explained above. It works fine in El Capitan.

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