Why is CNNgo showing I am not subscribed, I guess through Diirect TV which I am, but my ipad is here showing on CNNgo.com/activate site that I AM Subbscribed. It won't allow its use on Apple TV!
Hello fdgero,
Thanks for contributing to the Apple Support Communities.
It seems like there's a subscription or account issue with CNNgo. Depending on how you initially subscribed, you can contact iTunes Store Support or CNN help about this:
Apple TV: Troubleshooting third-party content providers
If you have account or billing issues with a content provider
- If you signed up, subscribed, or purchased through Apple TV using your iTunes Account, contact iTunes Store support and select Purchases, Billing, and Redemption.
- If you signed up, subscribed, or purchased through a content provider or their site, contact the content provider.
Best Regards.
Hello fdgero,
Thanks for contributing to the Apple Support Communities.
It seems like there's a subscription or account issue with CNNgo. Depending on how you initially subscribed, you can contact iTunes Store Support or CNN help about this:
Apple TV: Troubleshooting third-party content providers
If you have account or billing issues with a content provider
- If you signed up, subscribed, or purchased through Apple TV using your iTunes Account, contact iTunes Store support and select Purchases, Billing, and Redemption.
- If you signed up, subscribed, or purchased through a content provider or their site, contact the content provider.
Best Regards.
Thanks for the rapid reply Jeremy. I will check with CNN and Direct TV next. Remember though, the other iOS device, Ipad communicated that the account went through and activation should have occurred per my past experience signing up the other channels.
Again, Many thanks.
Why is CNNgo showing I am not subscribed when my ipad is here showing I do?
