Digital signature on the update is missing please help?!

Question

Level 1

5 points

Digital signature on the update is missing please help?!

So my laptop kept freezing every time i tried to download the software update for my macbook.

I followed someones advice that said to move all of the contents in the update folder to the trash then empty it.

Now when i try to download the updated software it says it cant be saved and that the digital signature is missing or invalid.

Please can someone help me i cant do anything until my macbook is running on the latest software update.

Thank you.

MacBook

Posted on Oct 12, 2015 1:07 PM

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Answer 1

sberman

Level 10

263,679 points

Oct 13, 2015 2:53 PM in response to SophieMay10

You have not described what your laptop is (how old?), or what software you are attempting to update.

Click the Apple logo in the menu bar, then "About This Mac" under it. Please show us all the information revealed there (except your serial number):

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Answer 2

SophieMay10 Author

Level 1

5 points

Jan 5, 2016 9:52 AM in response to sberman

Hi There,

Thank you for your response, sorry i haven't replied sooner as i never received a notification.

I have a Macbook 7,1 Mac OS X Version 10.6.8 if this helps?

Would really appreciate some help asap if possible>

Thank you,

Sophie.

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Answer 3

my ginger

Level 5

4,904 points

Jan 5, 2016 3:11 PM in response to SophieMay10

Did you delete everything in the update folder including the index plist and the product metadata plist? Those you should not have deleted. What software were you trying to download. Was it from software update?

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