HT201444: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
Learn about If you see error 9, 4005, 4013, or 4014 when you restore your iOS device
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Helpful answers
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Oct 12, 2015 3:36 PM in response to woody1952by shilajanae,Install the latest version of iTunes, Restart your computer,Check for updates to your Mac or PC, Try to restore your iOS device using another USB cable, Try to restore your iOS device on another computer.
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Oct 12, 2015 3:53 PM in response to shilajanaeby woody1952,I did that and they did the same at the apple store.
How does a perfectly fine piece of equipment become unusable due to an upgrade and you can't back it out. I have been in computer business for over 40 years and never seen such a total lack of downward compatiblilty and back out as this!!
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Dec 7, 2015 10:06 PM in response to woody1952by joanoonan,My iPad2 also died right after updating to 9.1. It says unknown error and cannot restore. I took it in, and they said I should just buy a new one. Ridiculous.
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Dec 7, 2015 10:54 PM in response to shilajanaeby 1sh,i too have the same problem.its not switching on,the computer also does not read it.its completely dead.
i use an ipad air 1