Google chrome not working with El Capitan

After following the recommended steps, in Finder, getting it to show the Library, then I went to Application Support. Next, I located and opened the Google folder.

I then CREATED A NEW FOLDER and named it "Chrome".

Next, I copied the googlechrome.dmg file into the Google folder, right clicked the .dmg for "Get Into," set all users to "read and write" and then launched the googlechrome.dmg file from the Google folder by double-clicking it.

In opening the Chrome folder, I did NOT need to delete anything in this folder.

It only took me an HOUR to figure this out, but it FINALLY worked.

Protip: Read all of the offered solutions to familiarize yourself with the file structure and how to get your LIBRARY to show before attempting my solution. I tried ALL of these other suggestions and NONE of them worked--until I figured out what Dialbrain was trying to tell us.

This was run in MacOS Sierra Version 10.12.2.

Hi,

That seems strange. I upgraded to the El Capitan and chrome worked fine. Would be interesting to find out what version of the apple OS were you using prior to the upgrade to El Capitan? Did you attempt to remove and reinstall chrome? I am also getting a feeling there may have been some other issue that occurred with the machine while the upgrade was happening but please let us know.

Hi. For me neither, Chrome isn't working. I was on OS 10.8.5 before upgrading to El Capitan. Now, when I launch Chrome, the display is broken in a myriad of horizontal colors. Have you seen that before? Can you help?

Chrome was working sort of ok for me, but Safari isn't at all. However, I notice that on both Safari and Chrome, Google itself isn't working. Gmail won't load, even the google search page doesn't like to load. I need Google docs for work, and I can't open any of it. I just updated on Friday, and nothing but browser problems since.

I have been seeing the same issue. I tried re-installing chrome, but that did not help. I notice it happens a lot when I am on pages with embedded videos, such as Facebook, but also garbles the frame when I am browsing gmail in the browser. Scrolling up and down temporarily resets it back to normal.

Same thing here, can't open Google Chrome, I get the beachball forever, and IMovie 11 crashing as well since upgrade to El Capitan.

If it won't open at all (won't even bounce), this worked for me.

Go to Users/your-user/Library/Application Support/Google/Chrome/ and delete SingletonLock.

Now try and open Google Chrome. If the SingletonLock was the culprit, it will create a new one and open properly.

If you can't see your User Library (not your hard drive Library) you can try following these steps:

http://osxdaily.com/2013/10/28/show-user-library-folder-os-x-mavericks/

I'm having the exact same problem as the original poster. Chrome won't launch at all. When I tried:

"Go to Users/your-user/Library/Application Support/Google/Chrome/ and delete SingletonLock", there is no SingletonLock. There is a folder for extensions, but nothing in it.

Any other advice?

gobroncos66 wrote:

I'm having the exact same problem as the original poster. Chrome won't launch at all. When I tried:

"Go to Users/your-user/Library/Application Support/Google/Chrome/ and delete SingletonLock", there is no SingletonLock. There is a folder for extensions, but nothing in it.

Any other advice?

Download Firefox. You shouldn't be using Google Chrome; it's questionable business practices aside, Chrome is a notorious RAM hog. It requires a lot of "helper" applications to run, and if you open up your Activity Console, you'll see that. Neither Firefox, nor Safari, require anything other than itself to run. You could also try Opera, if you like neither Firefox, nor Safari.

Delete whole directory /Chrome worked for me.

Select the "Chrome" folder in /Users/<you>/Library/Application Support/Google/ and right click to Get Info, then set all the users to Read/Write and also for enclosing items

http://www.macinstruct.com/node/415

I go into /Users/<you>/Library/Application Support/ but there is NO Google/ folder at all!

Does anyone have this same problem?

1. You must be able to see hidden folders in Finder. Research how to accomplish.

2. Download fresh copy of Chrome, save to downloads.

3. Delete Chrome from applications directory.

4. Navigate in Finder to: (your computer)/Users/(you)/Library(hidden folder)/Application Support/Google/Chrome <-delete the Chrome directory.

5. Reinstall Chrome from downloads.

This is the only thing that worked for me. I tried renaming the /Default folder - nada.

Tried getting to settings/Advanced/disable HW accelerations - could not get to since my settings page was also black and non-interactive.

Once Chrome recreated the /Chrome folder, I moved my backed up bookmarks and voila!

What a pain that was.

Google Chrome was working fine for 3 months after I upgraded my mac book pro to El Capitan version. However, yesterday, my google chrome starting to show problems. It didn't open google chrome window, so I uninstalled all and moved it to trash. I downloaded many times google chrome for mac os 10.9 and later. But it wass not opening at all. Therefore, I decided to unsinstall completely again and now I don't know what to do to solve this issue. I like safari but I also enjoy google chrome features. Can somebody tell me how to make google chrome to work again in El Capitan Mac book pro? Thanks