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if my lock/unlock button doesnt work how do i restore my iphone as it is disabled and i am unable to use the method given, pllleeaassee help!!!

My iphone5 is disabled and i understand that if i hold the home button and lock/unlock button then my iphone would give me the itunes symbol and i would be able to restore like that, unfortunately my unlcok/lock button is not working so i am not sure what i can do.

iPhone 5, iOS 9.0.2, null

Posted on Oct 12, 2015 11:52 PM

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Question marked as Best reply

Posted on Oct 13, 2015 12:11 AM

Hi

You need an Appointment at apple store

Or contact applesupport.apple.com

Cheers

Brian ( uk)

3 replies

if my lock/unlock button doesnt work how do i restore my iphone as it is disabled and i am unable to use the method given, pllleeaassee help!!!

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