Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MPlayerX failed to download

I purchased MPlayerX yesterday, and I'm still unable to download. I continue to get a "failed to download, check purchases" message. When I try to install from the Purchases page, I receive an "error occurred" message.


Any ideas? Thank you

User uploaded file

User uploaded file

iMac (27-inch, Late 2013), OS X Yosemite (10.10.5)

Posted on Oct 13, 2015 2:42 AM

Reply
2 replies

Oct 13, 2015 10:02 AM in response to noibirdz

DNS -

Some folks resolve download and other connection issues by using Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.


Google Public DNS;

https://developers.google.com/speed/public-dns/

8.8.8.8, 8.8.4.4


Late 2012 Mac mini, OS X El Capitan 10.11; Apple Watch, 38 mm silver AL, Watch OS 2; iPad Air 2 & iPhone 6+, iOS 9.0.2

MPlayerX failed to download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.