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Helpful answers
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Oct 13, 2015 2:22 AM in response to manish0024by D.Cohen,Hi! Check your Wi-Fi/Cellular connection and if everything is fine there, follow the steps below.
Take a look at this Apple Support articles:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
Get help signing in to Messages, FaceTime, and Game Center - Apple Support
Reset your network settings.
Settings - General - Reset - Reset Network Settings
Reset your device. This won't delete your data stored on the phone.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings