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Cannot print to HP Officejet 6700 Premium

Out of the blue, I was unable to print to my Officejet 6700. One day it worked, next day it didn't and hasn't since. I did not make any changes to my computer in that time. The computer sees the printer, I can check the ink levels. I've reinstalled drivers. I just installed OS 10.11. Installed new HP drivers. I was able to print a test page during the installation process. But when I tried to print a Word doc, the process stalls about halfway through. Have tried printing using other programs (Illustrator, Adobe etc) none will print. We even tried hard wiring the computer to the printer, Still does not work. My husband, who uses a PC, has had no problems and I've been sending him my docs to print.

iMac, OS X El Capitan (10.11)

Posted on Oct 13, 2015 5:55 AM

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Cannot print to HP Officejet 6700 Premium

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