Add Destination Blank under Share Project Menu.

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Add Destination Blank under Share Project Menu.

Hello,

Destinations is not populating under the Share Project menu and remains blank for all standard users. Our students log in with standard permissions and this configuration was not an issue on OS 10.9.5/FCP 10. The kicker here is that our local admin account CAN see all Destinations under the Share Project menu. I have tried adjusting permissions to the FCPX app and deleted prefs. (found in other threads) with no resolution. This is occurring in 10.2.1 and 10.2.2.

Has anyone else had this issue and found a resolution?

I have also tested this on my laptop OS 10.11 with the same result as above.

iMac, OS X Yosemite (10.10.5), null

Posted on Oct 13, 2015 7:02 AM

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Answer 1

Oct 13, 2015 8:08 AM in response to Jaguar0620

What happens if you try File->Share->Add Destination... from one of these accounts?

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Answer 2

Jaguar0620 Author

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Oct 13, 2015 9:21 AM in response to Luis Sequeira1

Through the File>>Share menu there are no destinations. Clicking Add Destination yields a blank Destinations window.

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Answer 3

Oct 13, 2015 9:27 AM in response to Jaguar0620

I tried running FCP X on the guest account on my mac (running 10.11) and there was no problem with the destinations, so it seems to be something specific to your setup and not general problem with standard accounts everywhere - which could be, since most people who run FCP X do so from an admin account.

I understand this is a very serious issue, as you certainly can't turn those student account into admin - all **** would break loose...

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Answer 4

Jaguar0620 Author

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Oct 13, 2015 9:36 AM in response to Luis Sequeira1

Your absolutely correct Luis. There is no way students will be admins on these machines.

I have this issue in a lab with 2 Mac Pros and to cover bases I tested this on my MB Air with the same results. My main account can see all the Destinations but the student account can not.

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Answer 5

Tom Wolsky

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Oct 13, 2015 9:57 AM in response to Jaguar0620

There is something else wrong in the setup. Even standard users have the default destinations. Has the application ever been launched by an admin user on those machines?

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Answer 6

Jaguar0620 Author

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Oct 13, 2015 11:11 AM in response to Tom Wolsky

Yes it has. I did the install originally under the admin account.

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Answer 7

Tom Wolsky

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Oct 13, 2015 12:12 PM in response to Jaguar0620

AAssume you trashed prefs. Also go into prefs and trash the destination.plist. Post a screenshot of the Destination preferences in FCP.

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Answer 8

Jaguar0620 Author

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Oct 14, 2015 8:43 AM in response to Jaguar0620

I found what the issue was/is. In the past, we have copied the FCP app file out of Applications to a network storage location for further deployments. When deploying FCP to new macs in the field (outside of certain images we create), we have just copied the app file over from the network with no issue. There must have been some changes with FCP because we no longer can copy the app file over and have full functionality. (missing Destinations) I was able to pull to app down from the App Store during testing (after cleaning out the original) and the problem was solved.

I want to thank all who have responded in an effort to assist and hopefully if anyone has this issue in the future they will find this thread and this solution.

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Answer 9

Oct 14, 2015 8:52 AM in response to Jaguar0620

Also, make sure to do Download Additional Content from inside the application.

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Answer 10

Tom Wolsky

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Oct 14, 2015 8:57 AM in response to Jaguar0620

CCould you tell about the tech specs of the network and how the server is formatted?

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Answer 11

Jaguar0620 Author

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Oct 14, 2015 12:37 PM in response to Tom Wolsky

I believe we are running 1000mb into each building on campus, all accounts are Active Directory, and the 1 server we use for app storage is a windows server. (which also could be an issue after talking with a colleague of mine) I don't know what format was used on the storage space.

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