I have a problem startin up my MacBook Pro. I get a grey screen asking for username and password.
I have never used that function and cannot access the computer at all.
In fact I can only write on the parword area as I cannot click into the username rectangle...
MacBook Pro (13-inch Mid 2009), OS X Yosemite (10.10.5)
When you setup the Mac you setup an admin password.
To reset the PW
I have a similar problem and am desperate to get it sorted and as you seem very experienced I wonder if you could help me please? I cleaned down my Macbook Pro 13" 2009 a few months ago and when I went to charge it up to show a prospective purchaser that it worked, it required a password. No recollection of installing one. I did Command R and got into Utilities and then Terminal but I was unable to type reset password as it said -bash: reset: command not found. Could you help please or should I take it to the Apple shop? Thank you, Linda Smith
What OSX version?
Did you insert a space between "reset" and "password"?
You type it as one word
Wow that was quick :-). I updated it to Yosemite and no, I typed reset password with a space. I'll try it again now and see what happens. Thank you
Oh brilliant ! Thank you so so much. I'm in :-)
start up screen asks for user name and password. I have not set that up ever and have no access to the computer at all
