Help with Macbook pro

probably a scam--ignore it...if you're using safari, start up with the shift key, I think.

John B

Very likely just a scam:

Phony "tech support" / "ransomware" popups and web pages

- Quite Safari. Force quite (Command+Q) if necessary.

Force quit Safari using the Command + Option + Esc

- Reopen Safari with the Shift key depressed to prevent opening previously open windows.

- As necessary, go to Safari>Safari and Clear History and Website Data