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Cannot connect to iTunes Store - Apple TV and iTunes PC

For crying out loud... I have this dreaded 'Cannot connect to iTunes Store' error showing on both my iTunes (latest version 12.3.xxxx) (Windows 10 Laptop) as well as on my Apple TV (3rd gen). I'm a simple user but I think I know 1 or 2 things.


Anyways, I've reset my AppleTV to factory, reconnected to my wifi, all good. But once I enter my Apple ID I receive this not-so-premium message that seems to bother thousands... ouch. Gotta admit I was a bit of fanboy until I ran into this. I then reset my Apple ID with the iforgot function. No problem, received the email straight away, entered a new password. My iPhone 6 immediately asked for it to enter. Done, no problem.


Then tried again on the AppleTV. No joy. Then I tried the same on my Laptop (latest version iTunes). Nope... again this error.


No idea what to do... Any tips?

Apple TV

Posted on Oct 13, 2015 10:48 AM

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Cannot connect to iTunes Store - Apple TV and iTunes PC

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