Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My 4s iPhone is on ios 9.0.2 and my iMac is on El Capitan 10.11. Since I upgraded to those versions my iPhone photos are not transferring from the phone to the iMac via Photo Stream; why not?

My 4s iPhone is on ios 9.0.2 and my iMac is on El Capitan 10.11. Since I upgraded to those versions my iPhone photos are not transferring from the phone to the iMac via Photo Stream; why not?

iPhone 4S, iOS 9.0.2

Posted on Oct 13, 2015 1:30 PM

Reply
1 reply

Oct 14, 2015 10:21 AM in response to McCannMcCabin

Do you have the iCloud Photo Library enabled? If so then that will disable the My Photo Stream.


If you do not have the iCPL enabled and have your Photos preferences set up like this

User uploaded file

then try one of these four possible fixes that worked for others:


Method #1 - posted by user Willis I Am:

Willis I Am

Re: photostream not working on my mac

Sep 9, 2013 2:05 PM (in response to gtbissell)

I do not know if anyone ever runs into this issue anymore, but the Apple Engineers helped me fix this recently.


They had me do the following:


Turn off Photo Stream in your user account:

Quit iPhoto

Goto System Preferences > iCloud > Uncheck Photo Stream.

Close System Preferences


Then deleting the entire ~/Library/Application Support/iLifeAssetManagement/ directory.

Open Terminal and type in cd Library

then type open . (open space period)


navigate to Application Support and delete the iLifeAssetManagement folder.

quit terminal


Then turn photo stream back on in their photo library.

open iPhoto and click on Photo stream in the left column.

enable photo stream.


It will take some time to download the cached photos but this resolved my problem of having 0 display and no photos in the "My Photo Stream" area when any of my other devices showed new photo stream photos without any problems.

Method #2 - posted by user hang yong

hang yong

Jun 6, 2015 3:40 PM

Re: Shared albums won't show up on new Photos on Mac

in response to mwbaker210


Guys,


If you are still facing this issue after rebuilding, try this:


1. Close Photos

2. Go to System Preferences, iCloud, Photos and disable “My photo Stream” and “iCloud Photo Sharing”

3. Go to folder /Users/YourUser/Library/Containers/com.apple.cloudphotosd/Data/Library/Applicati on Support/com.apple.cloudphotosd/services

4. Delete com.apple.photo.icloud.myphotostream and com.apple.photo.icloud.sharedstreams folders

5. Enable “My photo Stream” and “iCloud Photo Sharing” again.

6. Start Photos. After a while, the shared photos will start coming.

Method #3 - posted by user jmush1:

jmush1

Jul 29, 2015 8:45 PM

Re: Photostream not updating on Mac Photos

in response to leonfromearth

Helpful


I had this same issue. I fixed this by:


Closing Photos.

Opening Activity Monitor.

Killing the process titled "Photos Agent"


I opened up Photos again, and my Photo Stream immediately updated.

Method #4 - posted by Mike Bender

Mike Bender

Aug 24, 2015 11:56 PM

Re: Photostream not updating on Mac Photos

in response to leonfromearth


I fixed this by doing this:


$ pkill -9 photo

$ pkill -9 com.apple.CloudPhotosConfiguration


which was a big hammer but seems to work.

User uploaded file

My 4s iPhone is on ios 9.0.2 and my iMac is on El Capitan 10.11. Since I upgraded to those versions my iPhone photos are not transferring from the phone to the iMac via Photo Stream; why not?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.