drumkeyjw

Q: Disk utility does not load disks...

I'm on El Capitan 10.11

Brand new Retina MBP. 

 

When I launch Disk Utility, it says "Loading disks" and just the spinner graphic.  See attached screenshot.  It's been doing this for ten minutes. 

Any help would be greatly appreciated…thank you!

 

Have a great day!  =)

 

Screen Shot 2015-10-13 at 4.40.27 PM.png

MacBook Pro (15-inch 2.4/2.2 GHz), OS X El Capitan (10.11)

Posted on Oct 13, 2015 2:47 PM

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Q: Disk utility does not load disks...

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  • by Kappy,Solvedanswer

    Kappy Kappy Oct 13, 2015 3:20 PM in response to drumkeyjw
    Level 10 (270,935 points)
    Desktops
    Oct 13, 2015 3:20 PM in response to drumkeyjw

    Try these in order testing your system after each to see if it's back to normal:

     

    1.  a. Resetting your Mac's PRAM and NVRAM

         b. Intel-based Macs: Resetting the System Management Controller (SMC)

     

    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:

     

         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the

         COMMAND and R keys until the Utilities menu screen appears.

     

    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.

     

        When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the

        indented Macintosh HD entry from the the left side list.  Click on the First Aid button in the toolbar. Wait until the operation

        completes, then quit Disk Utility and return to the main menu.

     

    4. Reinstall OS X: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.

     

    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.


  • by drumkeyjw,

    drumkeyjw drumkeyjw Oct 13, 2015 3:20 PM in response to Kappy
    Level 1 (0 points)
    Oct 13, 2015 3:20 PM in response to Kappy

    Resetting the PRAM did the trick...thank you Kappy!!!

     

    Have a great day!  =)

  • by VTPharaoh722,

    VTPharaoh722 VTPharaoh722 Jul 8, 2016 11:28 AM in response to Kappy
    Level 1 (4 points)
    Jul 8, 2016 11:28 AM in response to Kappy

    Resetting the PRAM also did the trick for me. I was afraid my whole Time Machine drive was corrupted. Thanks!

  • by Analog Garage IT,

    Analog Garage IT Analog Garage IT Aug 19, 2016 7:26 AM in response to drumkeyjw
    Level 1 (4 points)
    Aug 19, 2016 7:26 AM in response to drumkeyjw

    Booting into Safe Mode solved it for me. Anything more complicated than zapping PRAM or Safe Mode seems like a nuclear option to me.

  • by -jim,

    -jim -jim Sep 18, 2016 8:00 AM in response to Kappy
    Level 1 (8 points)
    Mac OS X
    Sep 18, 2016 8:00 AM in response to Kappy

    All of the suggestions are work-arounds NOT solutions for some failure within the Disk Utility or some supporting operation within OS X. This should be considered a BUG and Apple should deal with it.

     

    Obviously anytime you reboot a system to clear a problem implies a failure within the program or operating system.