i am unable to backup or check for updates through my pc what do i do?
whenever i plug in my iphone or my ipad i am unable to sync them with my computer. what is there that i could do to get this fixed
iPhone 4, iOS 7.1.2
What happens when you try?
4 replies
the icon stating that states i have plugged one of my devices into my computer doesn't come up
And what icon would that be, exactly...?
We are not mind readers. We are not looking over your shoulder. We can not see what you're doing or what is happening? You need to explain, in detail what steps you're taking, and what happens.
Are you using a PC or a Mac?
Do you have iTunes installed?
What version of iTunes do you have installed (do NOT say "the latest version". Give us a version number)
Is iTunes open when you plug in the device?
the icon that is either for the iphone or ipad when it is plugged into my computer and my itunes is 12.3 version. it is a PC and no itunes does not open when any device is plugged into it...i have also tried using more then one apple cord
i am unable to backup or check for updates through my pc what do i do?